Candlelight: The Inborn Law

The Candlelight: The Inborn Law in Bilbao lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.

For your safety, the concert's candles operate with LED bulbs. They mimic the light of a flame perfectly without needing real fire, so they don't burn or pose any risk.

As these concerts take place in unique historic spaces, the temperature regulation varies with the seasons. We suggest coming in comfortable clothes adapted to the year's temperature to enjoy the experience to the fullest and without surprises.

There is no physical sales point inside Iglesia de la Encarnación. If you want to enjoy the experience, the only authorized channel is Fever (official website and app).

We have several zones priced based on closeness and the stage view. When you enter Iglesia de la Encarnación, the team will help you find your seat in order of arrival within your booked category.

Sure! You can share seats in the same row. The only important thing is that you arrive simultaneously and that your tickets are for the same section. We recommend coming 30 minutes early; our team will do everything possible to seat you together!

Your tickets are saved in the "Tickets" section within the Fever app (available on Apple App Store or Google Play). Simply log in with the same account or method you used to buy them. You'll also receive a confirmation email with your QR code. Being 100% digital tickets, there's no need to print anything.

It's easy and completely free to send your tickets to anyone you want. Just select the "Transfer tickets" option within your Fever app ticket. For any other inquiries or additional help, contact us with your ticket number included.

You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.

We recommend arriving 30 minutes before the show to settle in comfortably. Doors close 5 minutes before the start, and to avoid disrupting the concert, no one is allowed in once the musicians are on stage.

We recommend arriving at least 30 minutes early so there's enough time to take your photo. The photo session takes place before the show and ends 10 minutes before it starts.

As soon as you enter Iglesia de la Encarnación, you'll see our team ready to point you to the photo area. Feel free to ask us any questions you may have!

Of course, it's totally possible to get a free pass for your assistant or caregiver. Just contact us with a quick message and we'll sort everything out as soon as we can.

Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.