Candlelight: Queen vs. The Beatles

The Candlelight: Queen vs. The Beatles in Bilbao lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.

To ensure you enjoy safely, all our candles are LED. They perfectly recreate the flicker and warmth of a real flame but without fire, heat, or any risk to your safety.

When organizing experiences in historic venues, the indoor temperature can vary with the seasons. Although we try to always maintain the ideal climate, we suggest choosing an outfit suitable for the season so you can enjoy the show with total comfort.

No, you won't be able to get your tickets at the physical box office or at the entrance to Iglesia de la Encarnación. To secure your spot, you must purchase your tickets through the Fever app or official website.

We have various areas priced according to visibility and closeness to the stage. Our staff will seat you as you arrive at Iglesia de la Encarnación, strictly following the order of arrival and the zone of your ticket.

Of course, it's totally possible to sit together. To do this, you need to arrive at the same time and have tickets in the same category. We recommend coming at least half an hour before the show to make it easier for the team to assign your seats.

Access your passes from the Fever app (available on Google Play and Apple App Store) by entering the "Tickets" section. It's crucial that you use the same login method you booked with. We'll also send you the QR code in the purchase confirmation email. No physical printing required!

Yes, you can transfer your tickets to anyone for free. It's as easy as clicking "Transfer tickets" in your Fever app ticket. Contact us if you need additional help, and be sure to include your ticket number.

You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.

It's best to come at least 30 minutes early to sit down calmly. Remember, doors close 5 minutes before the show starts, and if the concert has already begun, you won't be able to enter. We want to ensure the best experience for everyone!

Make sure to arrive at least 30 minutes before the concert starts so we have enough time to take your photo. Your photo will be taken before the event, and the photo session will end 10 minutes before the concert begins.

As soon as you step into Iglesia de la Encarnación, you'll be directed to the photo area. If you have any questions, just ask our team!

Yes, spectators who need assistance during this experience are entitled to request a free pass for their personal assistant or caregiver. Please contact us with proof that you need a ticket for an assistant.

Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.