Candlelight: The Lord of the Rings

Guests must be 8 years old or older. Anyone under the age of 16 must be accompanied by an adult.

You'll find your ticket in the “Tickets” section of the Fever app, signing in with the same method you used to buy. Your QR code is also in your purchase confirmation email.

You can change the date or time of your ticket, subject to availability, up to 48 hours before the start. Contact us with your ticket ID. Refunds are not allowed, except with a Flexible Refund Ticket.

On selected events, the Flexible Refund Ticket lets you request a refund or exchange your ticket if you decide not to attend. Contact us up to 48 hours before the experience starts; no documents are needed. You get a full refund, except for the 10% Flexible Refund fee: payments by credit card or PayPal can take 10 days or more to appear on your statement, and purchases made with a voucher receive a new voucher in the app. If you choose an exchange, you receive a voucher for the same value straight away, to use on the same experience. The ticket becomes non-refundable once transferred to another user. Request your refund here: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452

At Llandaff Cathedral, Cathedral Close, Cardiff CF5 2LA.

No, animals are not allowed except for service animals.

Yes, the venue is wheelchair accessible.

Public parking is available on the streets and in the gardens next to the Cathedral.

Only during the final piece, without flash, as indicated by the musicians.

Phones must be on silent for the entire performance. Photos and videos are only allowed during the final piece, without flash, as indicated by the musicians.

No, except in an emergency, out of respect for the musicians and the rest of the audience.

Doors open 45 minutes before the show and close 5 minutes before it starts. We recommend arriving at least 30 minutes early to be assigned a seat in your zone. The concert starts on time and late arrivals will not be admitted.

If the weather affects the experience, for example with a change of location or a postponement, you will be notified by email in advance.

Yes, as long as you arrive together and all hold tickets for the same zone. We recommend arriving early, and our team will do its best to seat you together.

Yes, to any Fever account at no extra cost: tap “Transfer Tickets” on your ticket in the app. If you need help, contact us with your ticket ID.

No. For everyone's safety, all the candles are flameless.

There's no strict dress code, but guests are encouraged to embrace the spirit of Middle-earth: dress as your favourite character or let the magic of the films inspire your look.