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Fever exclusive
From
€26.50In short About the concert
Celebrate the most wonderful time of the year with a collection of beloved Christmas songs. From timeless carols to festive favourites, experience holiday classics with the people you love in a cozy, candlelit concert.
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
Programme: Corelli's Christmas Concerto, Angels We Have Heard on High, O Holy Night, Joy to the World, The Little Drummer Boy, Vivaldi's Winter, Adeste Fideles and more.
Performers: String Quartet - Homage Quartet.
Experience highlights Why you'll love it
Christmas classics, beautifully reimagined
Enjoy a selection of cherished holiday melodies, from traditional favourites to seasonal songs that capture the spirit of Christmas!
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Gallery
On the day How it works
Arrive early
Doors open before the concert and close shortly before it starts. Late entry is not permitted, so we recommend arriving early.
Find your seat
Seats are assigned on arrival, on a first-come basis within the zone of the ticket you purchased.
Let the music take over
60 minutes of live music by candlelight.
About the venueDorma Victoria Palace
The Exe Victoria Palace is a hotel with 81 rooms located in an 18th-century palace in the historic center of San Lorenzo de El Escorial, Madrid.
Address
Calle Juan de Toledo, 4, San Lorenzo de El Escorial, 28200
Parking
No on-site parking available.
Accessibility
This venue is wheelchair accessible.
FAQs Frequently asked questions
How long does the experience last?
The Candlelight: Christmas Classics in San Lorenzo de El Escorial lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.
Are real candles used in Candlelight concerts? Are they flammable?
For your total peace of mind, we only use LED candles at our concerts. They achieve that characteristic flicker of a real flame but without actual flames, eliminating risks and without emitting heat.
What temperature should I expect at the concert? What clothes should I wear?
Remember that the concerts often happen in historic venues where the temperature varies with the weather. We suggest keeping this in mind when choosing your outfit to enjoy the evening in the most comfortable way.
Will there be food and drink service at Dorma Victoria Palace?
Unfortunately, there will be no food or drink available for sale at this event.
Can I leave the venue during the performance?
We ask that you try not to leave your seat while the concert is on, except for emergencies, to avoid breaking the atmosphere that is created in the venue.
Is taking photos or recording videos allowed? Can I use my phone during the performance?
Keep your device on silent during the event. You can only capture photos and videos (always without flash) in the final piece when the musicians signal you from the stage.
Can tickets be bought at the Dorma Victoria Palace box office?
There is no physical sales point inside Dorma Victoria Palace. If you want to enjoy the experience, the only authorized channel is Fever (official website and app).
How does seating assignment and zoning work?
We divide the space into sections with prices that vary based on how close you are to the stage and visibility. As soon as you enter Dorma Victoria Palace, staff will seat you in the order that attendees arrive within your zone.
Can we sit together if we're a group?
Yes, you can sit side by side. To guarantee this, it's essential that you enter the venue together and have purchased tickets in the same category. We suggest arriving 30 minutes before the start so our team can easily seat you together.
Can tickets for Candlelight: Christmas Classics be gifted?
Of course! The best way is to buy a Candlelight Gift Card so they can freely choose the date and tribute concert they want. If you already have tickets for a specific day, gift them directly through the "Transfer Tickets" tab in the Fever app.
What is "Candlelight Photo"?
Take home an unforgettable memory! This pack offers you an exclusive mini photo session inside Dorma Victoria Palace. You'll instantly take home a printed Polaroid-style photograph.
Can I buy "Candlelight Photo" photos at Dorma Victoria Palace?
If there is still availability, you can purchase your Candlelight Photo at the venue itself, paying exclusively with a credit or debit card. Remember, online buyers have priority over sales at Dorma Victoria Palace.
When will I receive the photo?
Choose your favorite pose for the instant print. While you're enjoying the music, our team will be preparing it for you to take home. Make sure to pick it up before you leave - we can't store it afterwards!
What does the "Pack of 3 candles" include? Are they real?
You'll get a set of 3 high-quality LED-lit candles that achieve the same visual effect as real ones. They're perfect for creating an intimate atmosphere in your home with total safety and zero risk.
What is the "Pack of 3 candles" pickup and return policy?
The pickup of your online purchases is handled directly at the venue on the day of the show. Returns and refunds of the "Pack of 3 candles" are not accepted as it is strictly associated with the date and location of the concert.
Where can I find my tickets for Candlelight: Christmas Classics in San Lorenzo de El Escorial?
Go to the Fever app (available on Apple App Store or Google Play) and head straight to the "Tickets" section to see them. Just make sure you're logged in with the same user you paid with. You'll also have your QR code in the purchase confirmation email. They're digital, so no printing is needed!
Can I transfer or send my tickets to another person?
You can transfer your tickets for free to anyone. Just open the Fever app and click "Transfer Tickets." If you need additional support, contact us through our help center sharing your ticket number.
What is the cancellation and refund policy?
You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.
What time should I arrive? Is there a late entry policy?
To enjoy the experience stress-free, we recommend arriving 30 minutes before the music starts. Remember, access is cut off 5 minutes before the beginning, and the doors won't open once the concert starts to keep the atmosphere intact.
When should I arrive to have my photo taken?
Make sure to arrive at least 30 minutes before the concert starts so we have enough time to take your photo. Your photo will be taken before the event, and the photo session will end 10 minutes before the concert begins.
Where do I have to go to have my photo taken?
You'll be guided to the photo area right after you enter Dorma Victoria Palace. If you need help, just ask our staff, and they'll point you in the right direction.
Is there parking available at Dorma Victoria Palace?
Yes, there is parking available for attendees.
Is there a dress code for Candlelight concerts?
There is no formal dress code for the event. We advise going for a comfortable style so you can enjoy the evening to the fullest.
Are pets or animals allowed in Dorma Victoria Palace? What about service animals?
We're sorry, but pets are not allowed in the venue. Of course, assistance dogs are exempt from this rule and can accompany you.
Do you offer free tickets for caregivers or assistants of people with disabilities?
Yes, we offer a free pass for any attendee who needs assistance. Contact us with the necessary documentation, and we'll make sure everything is ready for you.
Is Dorma Victoria Palace accessible for people with reduced mobility (PRM)?
Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.
Links of interest
Need help?
Contact Support here.
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