Candlelight: Tribute to Hans Zimmer

The Candlelight: Tribute to Hans Zimmer in Santander lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.

All the candles you'll see are LED for safety reasons. They achieve the same magical and cozy effect as a real flame but without smoke, real fire, or heat emission.

As these concerts take place in unique historic spaces, the temperature regulation varies with the seasons. We suggest coming in comfortable clothes adapted to the year's temperature to enjoy the experience to the fullest and without surprises.

No, we don't have a physical box office or door sales at Gran Hotel Sardinero. You can only get your tickets through Fever, either by checking the official website or directly through the app.

The venue has several zones with prices adjusted to the distance and perspective from the stage. Upon arriving at Gran Hotel Sardinero, you'll be seated according to the order of entry and the type of ticket you purchased.

Of course, it's totally possible to sit together. To do this, you need to arrive at the same time and have tickets in the same category. We recommend coming at least half an hour before the show to make it easier for the team to assign your seats.

You can find them in the "Tickets" section of the Fever app (available on Google Play and Apple App Store) using the same account as the purchase, or in your purchase confirmation email along with your access QR code. There's no need to print your tickets as they are completely digital.

The Fever app gives you the option to transfer your tickets free of charge using the "Transfer Tickets" feature. If you need help managing it, contact us and remember to include your ticket number.

You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.

The best is to arrive 30 minutes early so you can get comfortable before the concert. Doors close 5 minutes before the show begins, and late entry is not permitted once it starts, ensuring maximum respect for all.

Arrive at least 30 minutes early for your photo. The photo sessions will end 10 minutes before the concert begins to ensure everything runs on time.

The photo spot is inside Gran Hotel Sardinero, and our staff will guide you there. If you have any questions, they'll be happy to assist you.

Of course, we want you to enjoy the concert comfortably, so your personal assistant gets in for free. Just contact us with the proper accreditation, and our team will handle the rest.

Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.