Candlelight: The Best of Hans Zimmer

For the security of attendees, all candles will be flameless.

Please arrive at least 30 minutes before the concert starts so you can be assigned a seat within your purchased zone. The concert will begin on time and the audience must already be seated beforehand. If you arrive late, out of respect for the musicians and the audience, you will not be allowed to enter.

Your phone must be on silent mode throughout the performance. Photos and videos can only be taken during the final piece, without flash, as indicated by our musicians.

Yes, you can transfer your tickets to anyone for free — just click "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need help, and make sure to include your ticket order number.

This experience allows date changes up to 48 hours in advance. To change it, please contact us with the ticket ID associated with your purchase, or check the "Change date and/or time" button on your ticket in the Fever App's "Tickets" section, if available. No refunds are permitted under any circumstances — see our T&Cs for more information. If you selected the Flexible cancellation add-on, refer to that FAQ instead.

If weather conditions affect your experience in any way (a change of location or postponement), we'll notify you by email in advance.

Guests requiring assistance throughout this experience can apply for one free pass for their personal assistant or support worker. Contact us with proof of needing a carer ticket, and we'll send you a voucher to purchase your free carer ticket in the Fever app, subject to availability. You'll need to show your regular ticket together with the carer ticket at entry.

You can find your ticket in the "Tickets" section of the Fever app (download it from the Apple App Store or Google Play), signing in with the same login method used to make the purchase. Your QR code is also in your purchase confirmation email.

The Corn Exchange, Rochester, Northgate, The Precinct, Rochester, Kent, ME1 1LS. From Rochester station, walk 8–10 minutes southeast via Corporation Street and High Street to reach The Precinct (near Rochester Cathedral), or follow signs for Rochester High Street toward the historic town centre. By car, use Blue Boar Lane Car Park (ME1 1PD) or Rochester Railway Station Car Park (ME1 1EW) — The Precinct is a short walk from both.

Yes, food and beverages will be available for purchase, though there won't be gluten-free or vegan options.

Unfortunately no pets are allowed at this venue, though service animals are welcome.

Yes, the event is being held in an accessible venue.

Yes. Use Blue Boar Lane Car Park (ME1 1PD) or Rochester Railway Station Car Park (ME1 1EW) — The Precinct is a short walk from both.

The concert lasts 60 minutes. Doors open 45 minutes before the show, and no entry is allowed once it starts.