Candlelight Photo
Includes an instant photo of you or your group in a candlelit environment. Save 20% by purchasing online.
Fever exclusiveFrom
€35.50Experience highlights Why you'll love it
A world tour in Disney songs
From the savannahs of Africa to the streets of New Orleans, let yourself be swept away by iconic Disney songs from around the globe, performed live by a string quartet.
Surrounded by a thousand candles
Only candles light up the venue, creating a dazzling atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Program The music that awaits you
- Be Our GuestBeauty and the Beast
- The Gospel TruthHercules
- Do You Want to Build a SnowmanFrozen
- The GamesBrave
- God Help The OutcastsThe Hunchback of Notre Dame
- Arabian NightsAladdin
- I Wan'na Be Like You (The Monkey Song)The Jungle Book
- ImmortalsBig Hero 6
- I’ll Make a Man Out of YouMulan
- The Family MadrigalEncanto
- Un Poco LocoCoco
- Down in New OrleansThe Princess and the Frog
- You’ve Got a Friend in MeToy Story
- Steady As the Beating DrumPocahontas
- He Mele No LiloLilo & Stitch
- You're WelcomeMoana
- Strangers Like MeTarzan
- Circle of LifeThe Lion King
- It's A Small World (After All)Disney Parks
Gallery
In short About the concert
Candlelight Open Air: Disney Journeys takes you on a musical journey around the world at the Historial Jeanne d'Arc in Rouen. A string quartet performs iconic Disney songs live, crossing continents and cultures, from the African savannah to the streets of New Orleans, in a candlelit setting.
Presentation licensed by Disney Concerts.
On the day How it works
Arrive early
We recommend arriving a little before your session time so you can get in without any trouble. Late entry is not permitted once the concert has started.
Find your seat
Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.
Let the music take over
Enjoy 60 minutes of live music surrounded by candles.
Reviews What guests are saying
4.7/5
based on 597 reviews
ANGELINA R.
apr 2025
Super concert, humour, ambiance ! Bravo
Alain A.
apr 2025
Très belle expérience. Merci
Mélanie D.
apr 2025
genialissime
Sandrine A.
apr 2025
Magnifique, magique, éblouissant de talents
Cristelle G.
mar 2025
Magnifique
Hélène V.
apr 2022
Une très belle expérience riche en émotion !
Manon D.
nov 2021
Un excellent moment !
Julien V.
may 2022
Magique
Celine L.
nov 2021
fantastique !
Sandrine B.
oct 2022
Encore une fois, exceptionnel. Ça passe trop vite mais c'est merveilleux
CINDY C.
sep 2022
très très bon moment. Riche en émotions puisqu'il y a eu la musique de mon mariage 🥰 vraiment super, à refaire
Smn C.
oct 2022
très sympa !
Félicia B.
may 2022
Incroyable
Camille B.
oct 2022
Magique
Kahaia S.
oct 2022
Magnifique
About the venueHistorial Jeanne d’Arc
The Historial Jeanne d'Arc in Rouen offers a fascinating dive into the history of Joan of Arc with modern exhibitions and digital pathways. Visitors can explore the museum's rooms, including Romanesque and Gothic crypts, for an enriching cultural experience. Image source: https://www.france-voyage.com/
Address
7 Rue Saint Romain, Rouen, 76000
Parking
Please check parking options near the venue.
Accessibility
The venue is accessible to people with reduced mobility.
FAQs Frequently asked questions
What are the different types of tickets?
Premium, Category A, Category B and Category C.
Can I buy tickets on site?
No. Tickets are not sold on site: all tickets must be purchased via the Fever app or website (www.feverup.com) before you arrive.
Can I book a ticket for my carer?
If you need assistance throughout the experience, you can request a free pass for your carer. To do this, contact us and send us all the supporting documents.
Is there a minimum age to attend this concert?
The concert is open to anyone aged 5 or over. Anyone under the age of 16 must be accompanied by an adult.
Where can I find my ticket?
You'll find your ticket in the Tickets section of the Fever app (available on the App Store and Google Play). Remember to log in with the same email address used for the purchase. The QR code to show on the day of the concert is also in your confirmation email.
Can I sit with my friends?
Yes, if your whole group arrives at the same time with tickets of the same category. In that case, we recommend arriving early: we'll do everything we can to seat your group together.
Can I transfer my tickets to someone else?
Yes, you can transfer your tickets to any other Fever account, at no extra cost. Simply click Transfer Tickets in the Fever app. For further help, contact us quoting your ticket ID.
Are the candles real candles with a flame?
For everyone's safety, the venue is lit with electronic candles, with no real flame.
Can I change my ticket?
Subject to availability, you can change the date and/or time up to 48 hours before the start of the concert stated on your ticket. To do this, contact us quoting your ticket ID. No refund will be given. For more information, check our Terms and Conditions of sale.
What is a flexible cancellation ticket?
A flexible cancellation ticket lets you request a refund or exchange your ticket if you decide not to attend the experience.
Until when can I cancel my flexible cancellation ticket?
Up to 48 hours before the experience starts. Your ticket is no longer refundable once it's been transferred.
What documents do I need to provide to cancel my ticket?
No documents are needed.
How long does the refund take and how will I receive it?
If you paid by card or PayPal, the refund may take 10 days or more to appear on your statement. If you paid with a voucher, you'll receive a new voucher in the app.
Will I get a full refund?
Yes, except for the 10% flexible cancellation fee.
If I choose an exchange, when will I receive my new ticket?
You'll immediately receive a voucher of the same value, usable for the same experience.
How do I request my refund?
Make your request via this form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452
Where does the concert take place?
The concert takes place at the Historial Jeanne d'Arc, 7 Rue Saint Romain, 76000 Rouen.
Will food or drinks be available?
No.
Can I bring an animal?
Animals are not allowed, except assistance animals.
Is the venue accessible to people with reduced mobility?
Yes.
Can I take photos or videos during the concert?
Photos and videos are only allowed during the final piece, without flash. The artists will remind you of this during the concert.
Can I use my phone during the concert?
Your phone must remain on silent mode throughout the concert. Photos and videos are only allowed during the final piece, without flash. The artists will remind you of this during the concert.
Can I leave the venue during the concert?
Out of respect for the musicians and the rest of the audience, you won't be able to leave your seat before the end of the concert, except in case of emergency.
When should I arrive?
Arrive at least 30 minutes before the concert starts so we can allocate you a seat in the reserved category. The concert starts on time and the audience must be seated before it begins. In the event of lateness, we won't be able to let you in, out of respect for the artists and the rest of the audience.
What happens if the concert can't take place due to weather?
If weather conditions affect your experience in any way (change of venue or date), we'll let you know in advance by email.
What is the 'Candlelight Photo'?
This is an option you can add to your ticket to have your photo taken during the concert. Remember to arrive 30 minutes before the concert starts and speak to a member of the Candlelight team so you have time to take your photo.
How do I collect my 'Set of 3 candles'?
If you've added the set of 3 candles to your booking, speak to a member of the Candlelight team after the concert to collect it. Keep your ticket confirmation to hand for easy collection.
Is there a dress code? What should I wear?
There is no dress code. We recommend dressing comfortably, in clothes suited to the season.
How are seats assigned? Can we sit together?
Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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