Candlelight: Disney Love Songs

All guests must be 5 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

You'll find your ticket in the “Tickets” section of the Fever app, which you can download from the Apple App Store or Google Play. Please sign in with the same method you used to make the purchase. Your QR code is also in your purchase confirmation email.

Subject to availability, you can change the date or time up to 48 hours before your experience starts. Please contact us with your ticket ID. Refunds are not allowed unless you purchased a Flexible Cancellation ticket (see below). For more information, see our T&Cs.

Refunds are not available unless you purchased a Flexible Cancellation ticket, which you can cancel for a refund up to 48 hours before your experience starts (see below). Subject to availability, you can exchange your ticket for another date or time up to 48 hours before your experience starts.

A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

You can cancel your Flexible Cancellation ticket if you contact us requesting it up to 48 hours before the experience starts. Please note that the ticket becomes non-refundable if it is transferred to another user.

No documentation is needed to claim your refund or exchange.

If you used a credit card or PayPal account to make the purchase, you will be credited the total amount of the ticket price back to your account. Keep in mind that the money could take 10+ days to appear on your statement. If you bought your ticket(s) using a voucher, you'll find a new voucher in the “Vouchers” section of the app. Keep in mind this voucher is different from your Fever Club Wallet.

You'll receive a refund for the entire ticket price, with the exception of the 10% fee paid for the flexible ticket option.

You will receive a voucher for the same value as your purchase as soon as you request it. You can use this voucher to go back to the experience and buy a new date and/or time.

If you opt for an exchange voucher, you can only use this voucher to go back and purchase the same experience.

Please contact us to get your ticket refunded.

Yes, if you arrive together and you all have tickets for the same zone. We recommend arriving early.

Yes, you can transfer your tickets to any other Fever account at no extra cost. Just tap “Transfer Tickets” on your ticket in the Fever app. For more help, contact us with your ticket ID.

The Barrel Room at Triple C Brewing, 2832 Griffith St, Charlotte, NC 28203.

You can get there by car, rideshare or public transport.

Food and drinks are available for purchase from Triple C Brewing Company. You can check their rotating tap list and menu on their website.

Animals are not allowed, except for service animals.

Yes, the venue is ADA compliant. If you have any questions, contact hello@feverup.com.

We encourage using rideshare. There is limited parking right next to the venue and the restaurant.

Photos and videos are only allowed during the final piece and without flash, as indicated by our musicians.

Your phone must be on silent for the entire performance. Photos and videos are only allowed during the final piece and without flash, as indicated by our musicians.

Out of respect for the musicians and the audience, you cannot leave your seat except in an emergency.

Doors open 45 minutes before the concert. Please arrive early so you can be seated in the zone you purchased. The concert starts on time, and late arrivals will not be admitted.

If the weather affects your experience in any way (change of location or postponement), we will notify you by email in advance.

No. For the safety of everyone attending, all candles are flameless.

There is no strict dress code, but feel free to embrace the romantic Disney spirit: think elegant, whimsical or inspired by your favorite Disney moments!