Candlelight: System of a Down

All guests must be at least 8 years old. Anyone under 16 must be accompanied by an adult.

Subject to availability, changes to the date and/or time are possible up to 48 hours before the experience begins. Please contact us quoting your ticket ID. Refunds are not possible under any circumstances. You can find more information in our T&Cs.

At the Kehrwieder Theater, Kehrwieder 6, 20457 Hamburg.

By public transport: The best way is to take the U3 to the "Baumwall" station, from where it's just a few minutes' walk. You can find buses and other trains depending on your starting point using the HVV journey planner. By car: Enter "Kehrwieder 6, 20457 Hamburg" (Speicherstadt/HafenCity) into your sat nav. From the A1 or A7, head towards the city centre via the Elbbrücken or through the Elbtunnel, then towards HafenCity/Speicherstadt, and follow the signs for "Kehrwieder". There may be traffic or road closures in the Speicherstadt/HafenCity area depending on the time of day, so allow a bit of extra time.

Yes. At weekends there's parking available right outside the theatre, and on weekdays there's a car park about 300 metres away. Parking is chargeable.

Yes, however they're not included in the ticket price.

Pets are not allowed, with the exception of service animals. If you'd like to be accompanied by a service animal, please contact us in advance.

No, unfortunately the venue is not accessible.

According to our musicians, photos and videos are only allowed during the last piece and without flash.

Your phone must be switched to silent for the entire performance. According to our musicians, photos and videos are only allowed during the last piece and without flash.

Out of respect for the musicians and the audience, you may only leave your seat in an emergency.

Please arrive at least 30 minutes before the concert starts to get a seat in your booked zone. The concert will start on time, and the audience must be seated beforehand. Anyone arriving late will not be admitted, out of respect for the musicians and the audience.

Should the weather affect your experience (change of venue or postponement), we will of course notify you in advance by email.

Yes, if you arrive together and all have tickets for the same zone. We recommend arriving on site in good time, and we'll do our best to seat you together.

Yes, you can transfer your tickets to any other Fever account at no extra cost. Just tap "Transfer tickets" on your ticket in the Fever app. If you need help, contact us with your ticket ID.

You'll find your ticket in the "Tickets" section of the Fever app (available on the Apple App Store and Google Play). Log in using the same method you used to purchase. You can also find your QR code in your email purchase confirmation. There's no need to print anything out: just show your Fever ticket on your smartphone.

No. For the safety of all guests, all candles are flameless.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.