Candlelight: Tribute to Queen

This event is only for people aged 8 or over, and anyone under 16 must be accompanied by an adult.

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Don't forget to log in with the same email address you used to buy your tickets. The QR code you'll need to show on the day of the concert will also be in your confirmation email.

Subject to availability, date and/or time changes are allowed up to 48 hours before the start time of the concert stated on the ticket you bought. If you'd like to change your ticket and you meet these conditions, get in touch with us via the Fever contact form, quoting your ticket ID. No refunds will be given unless you bought a refundable flexible ticket. For more information, you can check Fever's terms and conditions.

Refundable flexible tickets let you request a full refund if you decide not to attend the experience. They're only available for certain events.

You can request a refund for your refundable flexible ticket up to 48 hours before the experience starts. It's important to note that your ticket can no longer be refunded once it's been transferred to another user.

No documents are needed to request your refund.

You can write to us via the Fever contact form to request a refund for your ticket.

22 B Rue des Fleurs, 31000 Toulouse.

Metro: line B, Carmes station then around a 5 minute walk, or Palais de Justice station then around a 7 minute walk. Bus: Jardin Royal stop, lines 44 and 66, then around a 3 to 5 minute walk; Salin Parlement stop, Linéo 4 and line 12, then around a 3 to 5 minute walk. Car and parking: a central district with heavy traffic and few spaces, paid parking that's often full. Nearby car parks: Carmes, Esquirol, Saint Étienne. Recommended option: use a park and ride on the outskirts, then take metro line B. On foot: around 15 minutes from the Capitole.

Animals aren't allowed, except assistance animals.

Yes, the venue is accessible for people with reduced mobility and wheelchair users.

Photos and videos can only be taken during the final piece, without flash. The artists will remind you of this during the show.

Your phone must be on silent mode throughout the performance. Photos and videos can only be taken during the final piece, without flash. The artists will remind you of this during the show.

Out of respect for the musicians and the rest of the audience, you won't be able to leave your seat before the end of the concert, except in case of emergency.

Arrive at least 30 minutes before the start of the concert so that we can assign you a seat in the category you've booked. The concert will start on time. The audience must be seated before the concert begins. In the event of a late arrival, we won't be able to let you into the venue, in order to respect the artists' performance and ensure a good experience for the other spectators.

If weather conditions affect your experience in any way (change of venue, change of date), we'll let you know in advance by email.

Yes, you can sit with your friends if you all arrive at the same time and you all have tickets of the same category. In this case, we recommend arriving early, and we'll do everything we can to find you seats next to each other.

Yes, you can transfer your tickets to any other Fever account at no extra cost. To do this, simply click on "Transfer tickets" from your Fever app. For further help, feel free to get in touch via the Fever contact form, quoting your ticket ID.

For everyone's safety, we'll be lighting the venue with electronic candles with no real flame.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.