Candlelight: The Lord of the Rings

The minimum age is 8. Anyone under 16 must be accompanied by an adult.

In the "Tickets" tab of the Fever app, available on the App Store and Google Play. Log in the same way you did when purchasing. You'll also find the QR code in your purchase confirmation email.

Depending on availability, you can change the date and/or time up to 48 hours before the event. Contact us and provide your ticket ID.

Tickets are non-refundable, except for tickets with the flexible cancellation option. Changing the date or time is possible up to 48 hours before the event, depending on availability.

For selected events, you can buy a ticket with a flexible cancellation option, which lets you get your money back or change your ticket if you can't make it. You can cancel up to 48 hours before the event by contacting us, with no documents required; a ticket transferred to another user is not eligible for a refund. You'll receive a refund of the full ticket price minus a 10% fee for the flexible option: card or PayPal payments are refunded to the original account (this can take more than 10 days), and for tickets bought with a coupon, you'll receive a new coupon in the "Coupons" section of the app. If you change your ticket, you'll immediately receive a coupon for the same value, which you can use to buy a ticket for a new date of the same event; it cannot be used for a different event.

In the Sala Biała of Hotel Bazar, ul. Ignacego Paderewskiego 8, 61-770 Poznań.

You can get to Hotel Bazar by car or public transport.

You can bring a bottle of water to the event. After the concert, you can grab a bite to eat or something to drink at Bazar 1838, the restaurant at Hotel Bazar.

No, except for assistance dogs.

There's no parking on site for event guests, and finding a parking space near Hotel Bazar is difficult.

The event takes place indoors.

Yes, all attendees have seating.

Yes, toilets are available on site.

Yes. We recommend arriving at least 20 minutes before the start. Once the event has begun, entry is not possible.

There's no specific dress code, but we encourage guests to step into the world of Middle-earth: dress up as your favourite character or draw inspiration from the films.

For everyone's safety, the candles are LED: they recreate the glow of a flame without real fire, so they don't burn and pose no risk.

Please keep your phone on silent throughout the performance. Photos and videos are only allowed when the musicians say so, and always without flash.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.