Candlelight Photo
Include a snapshot of yourself or your group in a candlelit setting. Save 20% when you buy online.
Fever exclusive
From
€21.50In short About the concert
Celebrate the King of Pop's legendary career through a collection of his greatest hits. From Billie Jean to Thriller and Man in the Mirror, rediscover Michael Jackson's unforgettable music through the warm glow of Candlelight!
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
Programme: Tentativo, Bad, Rock With You, Human Nature, Billie Jean, Say Say Say, We Are the World, Man in the Mirror, Smooth Criminal, Black or White, Heal the World, Remember the Tim, Earth Song, They Don't Really Care About Us, Thriller.
Performers: String Quartet - to be announced soon!
Experience highlights Why you'll love it
The King of Pop's greatest hits by Candlelight
A classical reimagining of the iconic songs that made Michael Jackson one of the most influential artists of all time.
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Gallery
On the day How it works
Arrive early
Doors open before the concert and close shortly before it starts. Late entry is not permitted, so we recommend arriving early.
Find your seat
Seats are assigned on arrival, on a first-come basis within the zone of the ticket you purchased.
Let the music take over
60 minutes of live music by candlelight.
Reviews What guests are saying
4.8/5
based on 511 reviews
Sandra E.
feb 2025
Mágico y emocionante!
BELINDA G.
feb 2025
Increíble!!
Maria G.
feb 2025
Arreglos fantásticos y un ambiente chulísimo
Victoria F.
feb 2025
Un ambiente muy bonito!
lorena f.
feb 2025
espectacular,nos ha encantado
Laura R.
aug 2024
Una experiencia muy bonita, ideal para una ocasión especial con una persona especial, lo recomiendo muchísimo!
Mluisa M.
aug 2024
estupendo evento, 100% recomendable
Ana Maria M.
aug 2024
Espectacular, impresionante!!!!
Jose A.
aug 2024
Me encantó y sobre todo el trabajo del staff
Mario T.
jun 2023
Estupendo, recomendable
Rocío R.
jul 2023
Realmente hermoso!
spanishjukebox
jan 2024
Fantástica experiencia
Ana F.
dec 2023
Nos gustó muchísimo el concierto. Todo el personal fue muy atento. ¡El pianista es genial!
Cristina A.
jul 2023
Fue precioso. Una maravilla de música, que acompañada con las velas y peces al fondo hacen un gran espectáculo.
vkhm9f67bs
nov 2023
Muy mágico
About the venueDorma Victoria Palace
The Exe Victoria Palace is a hotel with 81 rooms located in an 18th-century palace in the historic center of San Lorenzo de El Escorial, Madrid.
Address
Calle Juan de Toledo, 4, San Lorenzo de El Escorial, 28200
Parking
No on-site parking available.
Accessibility
This venue is wheelchair accessible.
FAQs Frequently asked questions
How does seating assignment and zoning work?
The venue's zones have different prices depending on visibility and proximity to the stage. Your seat will be assigned by our team when you arrive at Dorma Victoria Palace, always respecting the order of arrival and the sector.
Can we sit together if we're a group?
Yes, we'll do everything we can to seat you together. To make it easier, you should enter the venue at the same time and have tickets for the same zone. We advise arriving at least 30 minutes before the start, and our team will assign you contiguous seats.
Can tickets be bought at the Dorma Victoria Palace box office?
There are no ticket sales at the Dorma Victoria Palace box office on the day of the event. We advise securing your spots in advance, managing everything comfortably through the Fever app or official website.
What time should I arrive? Is there a late entry policy?
We recommend arriving 30 minutes before the show to settle in comfortably. Doors close 5 minutes before the start, and to avoid disrupting the concert, no one is allowed in once the musicians are on stage.
Will there be food and drink service at Dorma Victoria Palace?
Unfortunately, there will be no food or drink available for sale at this event.
What temperature should I expect at the concert? What clothes should I wear?
The historic spaces where the events take place can have temperature variations depending on the date. We advise dressing in clothes suitable for the season so you can enjoy the concert with the utmost comfort.
Is there a dress code for Candlelight concerts?
You can dress casually and informally, as there is no strict dress code. The important thing is that you feel comfortable while listening to the music.
How long does the experience last?
The Candlelight: Tribute to Michael Jackson in San Lorenzo de El Escorial lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.
Can I leave the venue during the performance?
Unless it's an emergency, we appreciate that you don't get up from your seat. This helps us maintain the special atmosphere of the event.
Are real candles used in Candlelight concerts? Are they flammable?
We take your safety seriously, so we use last-generation LED candles. They imitate traditional candles without using real fire, eliminating any risk and without generating heat.
Is taking photos or recording videos allowed? Can I use my phone during the performance?
Your phone should remain silent during the show. You will be able to immortalize the moment with photos and videos without flash during the last song, once the musicians give the okay.
Where can I find my tickets for Candlelight: Tribute to Michael Jackson in San Lorenzo de El Escorial?
You'll find your digital tickets in the Fever app (available on Google Play and Apple App Store) under the "Tickets" tab. Remember to log in with the same account you used for the purchase. If you prefer, you also have your QR code in the confirmation email we sent you. Don't worry about printing them; having them on your phone is enough.
Can I transfer or send my tickets to another person?
Yes! You can send your digital tickets to someone else for free from the "Transfer Tickets" tab in the Fever app. If you need extra assistance, contact us and share your ticket number.
Can tickets for Candlelight: Tribute to Michael Jackson be gifted?
Absolutely! To gift the Candlelight experience, you can buy a Gift Card valid for any Candlelight concert in your country, allowing the recipient to choose their preferred date and concert. Alternatively, if you've already purchased a ticket for a specific date, you can use the "Transfer Tickets" option in the app to send it as a gift.
What is the cancellation and refund policy?
You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.
What is "Candlelight Photo"?
With this exclusive add-on, you'll enjoy a personalized photo session in a specially decorated area of Dorma Victoria Palace and receive an instant Polaroid-style capture as a keepsake.
Can I buy "Candlelight Photo" photos at Dorma Victoria Palace?
Yes! You can buy your photo pack directly at Dorma Victoria Palace as long as it hasn't sold out. Keep in mind that if you get it in advance online, you'll have priority access, and only card payments are accepted at the venue, not cash.
When should I arrive to have my photo taken?
Try to come 30 minutes early to go through the photo area. The session will close strictly 10 minutes before the music starts.
When will I receive the photo?
Pick the photo you want printed - it'll be ready for you to collect when the concert ends. Make sure to take it with you when you leave, as our team can't keep it for later.
Where do I have to go to have my photo taken?
When you pass the entrance control at Dorma Victoria Palace, our team will show you where the photo area is. Don't hesitate to ask for help if you need it!
What does the "Pack of 3 candles" include? Are they real?
This special pack contains 3 decorative LED candles that simulate the glow and cozy ambiance of real light. They are the perfect alternative for adding warmth to your home in a clean and safe way.
What is the "Pack of 3 candles" pickup and return policy?
Remember to pick up your online purchase at the venue during the event. Since your "Pack of 3 candles" is tied to a specific date and location, it cannot be exchanged or refunded. All sales are final.
Are pets or animals allowed in Dorma Victoria Palace? What about service animals?
Pets are not allowed in the venue, but guide dogs and assistance dogs are welcome.
Do you offer free tickets for caregivers or assistants of people with disabilities?
Yes! Attendees who need support can request a free ticket for a caregiver. Please contact us and send the necessary proof so we can reserve their spot.
Is Dorma Victoria Palace accessible for people with reduced mobility (PRM)?
Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.
Is there parking available at Dorma Victoria Palace?
Yes, there is parking available for attendees.
Links of interest
Need help?
Contact Support here.
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