Fever exclusive

Palais Ferstel

4.6(169)
Duration
60 minutes
Live music
String quartet
Ambience
Lit by candles
Ages
8+
Venue
Indoor
From
€36.50

Experience highlights Why you'll love it

  • The magic of Christmas films

    The magic of Christmas films

    The soundtracks of the great Christmas films, played live by a string quartet at Palais Ferstel.

  • Surrounded by a thousand candles

    Surrounded by a thousand candles

    Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.

  • An extraordinary setting

    An extraordinary setting

    Experience this unique concert in a stunning candlelit setting.

Program The music that awaits you

  • White Christmas from Holiday InnIrving Berlin
  • Christmas Time Is Here from Peanuts (Charlie Brown)Vince Guaraldi Trio
  • Skating from A Charlie Brown ChristmasVince Guaraldi Trio
  • Rudolph the Red-Nosed ReindeerJohnny Marks
  • The Chipmunk Song (Christmas Don't Be Late) from Alvin and The ChipmunksRoss Bagdasarian
  • The Nightmare Before Christmas SuiteDanny Elfman
  • Believe from The Polar ExpressAlan Silvestri
  • You're a Mean One, Mr. Grinch from How the Grinch Stole Christmas!Albert Hague
  • Where Are You Christmas from How the Grinch Stole ChristmasJames Horner
  • Jingle Bell Rock from Lethal WeaponBobby Helms
  • Silver Bells from The Lemon Drop KidDean Martin
  • Winter WonderlandFelix Bernard
  • Let It Snow from Let It Snow! Let It Snow! Let It Snow!Jule Styne
  • I Believe in You and Me from The Preacher's WifeCéline Dion
  • Carol of the BellsMykola Leontovych
  • All I Want for Christmas Is YouMariah Carey
  • Have Yourself a Merry Little Christmas from Meet Me in St. LouisHugh Martin

Performers

  • String quartetFos Quartet

Gallery

In short About the concert

The music from the most beloved Christmas films, played live by a string quartet in the Großer Ferstelsaal at Palais Ferstel in Vienna and experienced by the glow of thousands of candles. A festive Candlelight concert that transports you right into the magic of the holidays.

This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.

On the day How it works

  1. Arrive early

    Arrive early

    Doors open 45 minutes before the concert. Late entry is not permitted once the concert has started.

  2. Find your seat

    Find your seat

    Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.

  3. Let the music take over

    Let the music take over

    Enjoy 60 minutes of live music surrounded by candles.

Reviews What guests are saying

4.6/5

based on 169 reviews

Jens A.

apr 2023

Das war eine sehr stimmungsvolle Veranstaltung. Wir haben sie genossen!

Marion T.

apr 2023

Großartige Musiker, tolles Konzert, einzigartige Atmosphäre, gute Organisation, kurz ein rundum gelungener Abend. Sehr zu empfehlen!

Steffen R.

apr 2023

Hervorragende Veranstaltung. Beeindruckende Atmosphäre, hervorragende musikalische Darstellung.

Heike F.

apr 2023

Kurzweilig, tolles Ambiente, einfach schön

Annelie H.

apr 2023

Tolles Erlebnis, vielen Dank!

Dany B.

apr 2023

Super Erlebnis

eileenkieback

apr 2023

Wundervoll 😍🤗😲

zyggrpx9zq

apr 2023

Traumhaft schön!

About the venuePalais Ferstel

Palais Ferstel 1Palais Ferstel 2

The Ferstel enchants its guests with its wonderful Venetian-Florentine Trecento style. With magnificent rooms, splendid chandeliers, and a beautiful arcade courtyard, it is an Italian palazzo in the 1st district at Freyung.

  • Address

    Strauchgasse 4, Wien, 1010

  • Parking

    There are underground car parks at Freyung, by Votivpark and by the Börse.

  • Accessibility

    The venue is wheelchair accessible. Please send us a short email in advance at hello@feverup.com so we can prepare everything.

FAQs Frequently asked questions

What different ticket types are there?
There are tickets for Zone A, B, C and D. Zone D offers a restricted view of the stage.
Can I buy tickets at the venue?
Tickets cannot be purchased at the venue. All tickets must be bought before attending the event via the Fever app or the website (www.feverup.com).
Can I book a ticket for my carer?
Guests who require care throughout the experience are entitled to 1 free ticket for their personal carer. Once you've bought your ticket (you must hold a valid ticket), please send us the relevant supporting documents. Once we've received them, we'll provide you with a voucher that you can use to get your free carer ticket in the Fever app (subject to availability). Please note that you'll need to show your regular ticket together with the carer ticket at the entrance.
Is there an age restriction for the event?
All guests must be at least 8 years old to attend. Anyone under 16 must be accompanied by an adult.
Can I change my ticket?
Subject to availability, changes to the date and/or time are possible up to 24 hours before the experience begins. In this case, please contact us quoting your ticket ID. Refunds are not possible under any circumstances. For more information, please see our Terms and Conditions.
When can I return my ticket?
You can return your ticket with flexible refund and get a full refund if you contact us up to 48 hours before the experience begins. Please note that the ticket is not refundable if it has been transferred to another person.
What documents do I need to provide to get my refund?
No documents are required for your refund request.
How do I request my refund?
Please contact Fever customer service to get your ticket refunded.
Where does the experience take place?
The experience takes place in the Großer Ferstelsaal at Palais Ferstel. The entrance is at Strauchgasse 4.
How do I get to the venue?
Palais Ferstel is located between Herrengasse and Strauchgasse, right on Freyung. The entrance is at Strauchgasse 4. Underground: U3 Herrengasse station, U2 Schottentor station. Bus: 1A, 2A Herrengasse station.
Is food and drink available?
No, food and drink are not sold on site. For a special end to your evening, Café Central right next door is a great option.
Is there a cloakroom on site?
Coats and jackets must be left at the on-site cloakroom in exchange for a free donation.
Can I bring animals? Are assistance dogs allowed?
Unfortunately, animals are not allowed at this venue, including assistance dogs.
Does the venue have accessible access?
Yes. Please send us a short email to hello@feverup.com so we can prepare everything.
Is there a car park?
There are underground car parks at Freyung, near Votivpark and near the Börse.
Can I take photos or videos during the performance?
According to our musicians, photos and videos can only be taken during the last piece and without flash.
Can I use my mobile phone during the performance?
Your phone must be on silent throughout the performance. According to our musicians, photos and videos can only be taken during the last piece and without flash.
Can I leave the concert hall during the performance?
Out of respect for the musicians and the audience, you can only leave your seat in an emergency.
When should I arrive?
Please arrive at least 30 minutes before the concert starts to get a seat in the zone you purchased. The concert will start on time, and the audience must already be seated beforehand. If you arrive late, you will be refused entry out of respect for the musicians and the audience.
What happens if weather conditions prevent the event from going ahead?
Should weather conditions affect your experience in any way (change of venue or postponement), we will of course notify you in advance by email.
Can I sit with friends?
Yes, you can sit with your friends if you come together and all have tickets for the same zone. We recommend arriving in good time, and we will do our best to seat you together.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to any other Fever account at no extra cost. Simply tap “Transfer tickets” on your ticket in the Fever app. If you need further assistance, contact us with your ticket ID.
Where can I find my ticket?
You can find your ticket in the “Tickets” section of the Fever app, which you can download from the Apple App Store or Google Play. Log in using the same method you used to make the purchase. You can also find your QR code in your purchase confirmation email. There's no need to print anything: just show your Fever ticket on your smartphone at the venue.
Are the candles flammable?
For the safety of our guests, all candles are flameless.
What is Snapshot by Candlelight?
This package offers a unique photo experience, exclusive to guests who book it. You can have your photo taken in a specially set-up area. As a keepsake, you'll receive one printed Polaroid-style instant photo per purchase.
Can I buy Snapshot by Candlelight photos at the venue?
Photos can be purchased at the venue until they sell out. Guests who book the photo experience together with their concert tickets via the website have priority over those who purchase on site. Please note that we only accept card payments on site; cash payment is not possible.
When will my photo be taken?
The photo session takes place before or after the concert. To make sure there's enough time for the photos, we prefer to hold it after the concert.
When will I receive my photo?
You'll choose your photos on site to be printed. Our team will then print the selected photos and you can take them with you. Please don't forget to collect your photos, as we're unable to keep them. If you leave the venue without your photos, we won't be able to offer you a refund or a new slot for a photo experience.
Where exactly does the photo session take place at the venue?
Once you've entered the venue, our on-site staff will give you all the details about where the photo experience takes place. If you have any further questions, just ask our on-site staff.
How can I prove that I've booked the photo experience?
You'll receive a QR code by email, separate from your ticket purchase confirmation. Show this QR code to the photographer at the venue so the photo session can begin.
Can I get a refund for the photo experience?
Refunds are only possible if the photo experience has to be cancelled for reasons that are our responsibility. In this case, you'll be refunded for your photo experience booking.
Is there an interval?
No. The concert lasts 60 minutes, and no interval is scheduled.
Is there a dress code? What should I wear?
There is no dress code. We recommend dressing comfortably, in clothes suited to the season.
How are seats assigned? Can we sit together?
Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.

Need help?

Contact Support here.

Select date and session

Select date and session

Sun
20 Dec
17:00
Zone D
€36.50
Zone C
€47.00
Zone B
€61.50
Zone A
€82.50
1 ticket

Candlelight soft toy

Includes an exclusive Candlelight soft toy. Save 20% when you buy online.

Add for €12.00
0

Candle 3-Pack

Contact a member of the Candlelight team after the concert to collect your Candle 3-Pack. Make sure you have your ticket confirmation ready so that the collection goes smoothly!
Add for €15.00
0

Candlelight Photo

Please turn up 30 minutes before the concert starts and speak to a member of the Candlelight team to make sure you get your photo in time. We look forward to welcoming you to the concert, your Fever team
Add for €6.00
0

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