The Jury Experience: The 20 Million Dollar Heist

The theatre is divided into sections based on view quality: Zone A, Zone B, Zone C, Zone D (Restricted View), and Wheelchair Accessible. Seats are assigned at the entrance on a first-come, first-served basis within your purchased zone.

You'll be handed a paddle. When instructed by the Judge, raise it to submit your vote according to the options available.

Yes, this experience explores mature themes including crime, violence, grief, substance use, domestic violence, medical injury and/or emotional manipulation. Performances often contain moments of intense emotional conflict and confrontation.

No, there will not be any strobe lights.

Photos and videos can only be taken during the curtain call and without flash.

Phone must be on silent throughout. You may not leave your seat except in an emergency, out of respect for performers and other guests.

Only through the Fever App or Fever website. Tickets are not available at the venue.

Date changes are permitted up to 24 hours in advance — contact us with your ticket ID or use the 'Exchange date and/or time' button in the Fever app if available. Refunds are not available under any circumstances.

Yes, at no extra cost. Tap "Transfer tickets" on your ticket in the Fever app, or contact us with your ticket ID.

In the "Tickets" section of the Fever app. Log in with the same method used to purchase. Your QR code is also in your confirmation email. No need to print.

Guests requiring assistance are entitled to one free Carer/Support Worker pass.

Wheelchair Accessible Zone: arrive on the day with your carer — no separate application required.

Zone A, B, or C: contact us with proof of need before purchasing to receive a voucher code. Accepted documents include: DLA (middle/higher rate), PIP, evidence of severe sight impairment, or CredAbility Access Card (+1). Each carer ticket must be purchased with at least one full-price ticket.

Arrive at least 30 minutes early. Doors close 5 minutes before the start. Late arrivals will not be permitted.

12+. Anyone under 16 must be accompanied by an adult.

Yes, Music Hall is an accessible venue with a Wheelchair Accessible zone available.

Yes — there is an onsite bar serving drinks and a small selection of kiosk snacks (sweets, crisps, nuts).

No on-site parking. Closest options: Denburn (long stay) or Golden Square (short stay).

Service animals are welcome. No other pets permitted.