Candlelight: The Lord of the Rings

Guests must be 8 years old or older. Anyone under 16 must be accompanied by an adult.

In the “Tickets” section of the Fever app, available on the App Store and Google Play: sign in with the same method you used to buy. Your QR code is also in your purchase confirmation email.

You can change the date and/or time of your ticket, subject to availability, up to 48 hours before the start time. Contact Fever through the Help Center contact form and include your ticket ID.

Refunds are not allowed unless you bought a Flexible Cancellation ticket. You can exchange your ticket for another date or time up to 48 hours before the start, subject to availability, by requesting it directly.

Available for selected events only, a Flexible Cancellation ticket lets you request a refund or exchange your ticket if you decide not to attend the experience.

Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred to another user.

No documentation is needed.

If you paid by card or PayPal, you get the full ticket price back, although it can take 10 days or more to appear on your statement. If you paid with a voucher, you receive a new voucher in the “Vouchers” section of the app, which is separate from the Fever Club Wallet.

Yes, except for the 10% fee paid for the Flexible Cancellation option.

You receive a voucher of the same value as soon as you request it, which you can use to book a new date or time.

No. The voucher can only be used for the same experience.

Submit a request through the refund request form in the Fever Help Center.

At Centro Asturiano de Tampa, 1913 N Nebraska Ave, Tampa, FL 33602.

Rideshare is recommended. The venue is in Ybor City, near I-275 and I-4, on the corner of E Palm Ave and N Nebraska Ave. Use the entrance stairs on N Nebraska Ave, not the parking lot entrance.

Yes, small bites and alcoholic and non-alcoholic drinks are available.

No, except for service animals.

Access into the building is ADA compliant; however, the theater space has three stairs at the entrance/exit points to Zone A and Zone B. Zone C is not accessible. For accessibility questions, please email candlelight@feverup.com.

Parking is limited, so we recommend arriving early. Rideshare is recommended.

A photo package with a designated photo area: each purchase includes one instant polaroid-style printed picture. Pictures are taken before the concert and the photo area closes 10 minutes before it starts, so arrive at least 30 minutes early. Show the QR code from the separate email of your photo purchase to the photographer. It can also be bought at the venue, by credit card only, until it sells out, with priority for online buyers. You choose your picture before it is printed and collect it at the exit: pictures cannot be stored, and there is no refund or rescheduling if you leave without them. Refunds are only given if the photo experience is canceled for internal reasons.

They must be collected at the designated location at the venue during your event. They are tied to that specific date and location, and all sales are final, with no refunds or returns.

There's no strict dress code, but guests are encouraged to embrace the spirit of Middle-earth: dress as your favorite character or let the magic of the films inspire your look.

Doors open 60 minutes before the show and close 5 minutes before it starts. Late arrivals will not be permitted.

For everyone's safety, the candles are LED: they recreate the glow of a flame without real fire, so they don't burn and pose no risk.

Please keep your phone on silent throughout the performance. Photos and videos are only allowed when the musicians say so, and always without flash.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.