Christmasville: A Magical Immersive Experience - Santa's Grotto

4.6

(29)

Tickets Selling Fast

4.6

(29)

⭐ The Grotto is a doorway into a world where the magic of Christmas is real, and Santa is ready to welcome children into a moment of warmth and wonder. Every child will receive a special gift from Santa, sparkling with North Pole magic, and photograph available to purchase to capture the moment forever. With a dash of laughter, a sprinkling of joy and the spirit of Christmas all around you, this is a magical festive experience your family will treasure forever.

Highlights
✨ Heart-warming story about the true meaning of giving
🎄 A joyful festive adventure for the whole family
🎅 Special gift from Santa

General Info
📅 Dates and times: select your date & time directly in the ticket selector
⏳ Duration: 5 minutes
📍 Location: ApolloDomes, Gunwharf Quays, Portsmouth
👤 Age requirement: all ages are welcome! All under 16s must be accompanied by an adult. Please note that we can only have two adults in the Grotto at one time with children. If you arrive with more than two adults, you will not all be able to enter the experience.
♿ Accessibility: Please ensure you purchase the Wheelchair entry ticket to ensure smooth accommodation.
❓ Please consult the FAQs of this experience here
❗ Please be aware the Elf Emporium show and Santa’s Grotto are separate experiences. Please ensure you have allowed enough time between bookings to account for this.

Description
The Grotto opens the door to a Christmas filled with wonder, where Santa welcomes every child into a world of festive magic. Here, little ones can whisper their wishes and listen to a touching tale about the true meaning of giving, told by Santa himself. Each child leaves with a gift infused with North Pole sparkle. With laughter in the air, joy all around, and the spirit of Christmas shining bright, it’s a festive adventure your family will never forget. Get your tickets today and be the first to step into the magic of The Grotto at Gunwharf Quays!

User reviews

4.6 /5

based on 29 reviews

Helen H.

Nov 2025

Was absolutely fantastic . Especially the introducer “snowflake” very friendly and my 11 month old loved it
Lee P.

Nov 2025

Really good afternoon, My boys loved Santa and all the elves were in really good spirits!! 100% recommend
Rian Q.

Nov 2025

Well worth the experience for your kids to meet Father Christmas. He was spot on character and the setting was perfect.
Rebecca J.

Nov 2025

The Santa’s Grotto experience was lovely. Santa and his elf were very kind, softly spoken and great with my child. The ‘grotto’ is also decorated so well - it felt so Christmassy, warm and welcoming. Thank you!
Georgi B.

Nov 2025

Wonderful experience for kids and adults. Staff were amazing. Thank you.