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Fever exclusive
From
€21.50In short About the concert
Celebrate the most wonderful time of the year with a collection of beloved Christmas songs. From timeless carols to festive favourites, experience holiday classics with the people you love in a cozy, candlelit concert.
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
Programme: Corelli's Christmas Concerto, Angels We Have Heard on High, O Holy Night, Joy to the World, The Little Drummer Boy, Vivaldi's Winter, Adeste Fideles and more.
Performers: String Quartet - Homage Quartet.
Experience highlights Why you'll love it
Christmas classics, beautifully reimagined
Enjoy a selection of cherished holiday melodies, from traditional favourites to seasonal songs that capture the spirit of Christmas!
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Gallery
On the day How it works
Arrive early
Doors open before the concert and close shortly before it starts. Late entry is not permitted, so we recommend arriving early.
Find your seat
Seats are assigned on arrival, on a first-come basis within the zone of the ticket you purchased.
Let the music take over
60 minutes of live music by candlelight.
About the venueDorma Victoria Palace
The Exe Victoria Palace is a hotel with 81 rooms located in an 18th-century palace in the historic center of San Lorenzo de El Escorial, Madrid.
Address
Calle Juan de Toledo, 4, San Lorenzo de El Escorial, 28200
Parking
No on-site parking available.
Accessibility
This venue is wheelchair accessible.
FAQs Frequently asked questions
How does seating assignment and zoning work?
The venue's zones have different prices depending on visibility and proximity to the stage. Your seat will be assigned by our team when you arrive at Dorma Victoria Palace, always respecting the order of arrival and the sector.
Can we sit together if we're a group?
Absolutely! You can sit together without any problem. To ensure contiguous seats, all you need is for the group to arrive at the same time and have tickets in the same zone. We advise coming at least 30 minutes early; our team will do everything possible to seat you together.
Can tickets be bought at the Dorma Victoria Palace box office?
Tickets are not on sale inside the venue or at Dorma Victoria Palace's own box office. To attend the concert, you must purchase them through the official Fever website or by downloading the app.
What time should I arrive? Is there a late entry policy?
To enjoy the experience stress-free, we recommend arriving 30 minutes before the music starts. Remember, access is cut off 5 minutes before the beginning, and the doors won't open once the concert starts to keep the atmosphere intact.
Will there be food and drink service at Dorma Victoria Palace?
Unfortunately, there will be no food or drink available for sale at this event.
What temperature should I expect at the concert? What clothes should I wear?
Controlling the temperature in historic buildings is sometimes a challenge. Therefore, we recommend dressing according to the current season to ensure you stay comfortable throughout the event.
Is there a dress code for Candlelight concerts?
Not at all! There's no strict dress code. We recommend a casual and relaxed style; the most important thing is that you're comfortable to fully enjoy the experience.
How long does the experience last?
The Candlelight: Christmas Classics in San Lorenzo de El Escorial lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.
Can I leave the venue during the performance?
Out of respect for the artists on stage and the other attendees, we kindly ask that you not leave your seat unless it's an emergency.
Are real candles used in Candlelight concerts? Are they flammable?
We take your safety seriously, so we use last-generation LED candles. They imitate traditional candles without using real fire, eliminating any risk and without generating heat.
Is taking photos or recording videos allowed? Can I use my phone during the performance?
We appreciate you silencing your phone before the show. Recordings and photos without flash are reserved only for the last song of the performance, as communicated by the artists themselves.
Where can I find my tickets for Candlelight: Christmas Classics in San Lorenzo de El Escorial?
You'll find your digital tickets in the Fever app (available on Google Play and Apple App Store) under the "Tickets" tab. Remember to log in with the same account you used for the purchase. If you prefer, you also have your QR code in the confirmation email we sent you. Don't worry about printing them; having them on your phone is enough.
Can I transfer or send my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It's as easy as clicking "Transfer tickets" in your Fever app ticket. Contact us if you need additional help, and be sure to include your ticket number.
Can tickets for Candlelight: Christmas Classics be gifted?
Yes! You can buy a Gift Card and let them decide which concert and day they want to attend. Alternatively, if you already have a ticket tied to a specific date, you can use the "Transfer Tickets" feature in the app to send it as a gift instantly.
What is the cancellation and refund policy?
You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.
What is "Candlelight Photo"?
Get this pack to enjoy an exclusive photo session in a special area inside Dorma Victoria Palace. You'll take home an instant physical Polaroid photo as the perfect souvenir.
Can I buy "Candlelight Photo" photos at Dorma Victoria Palace?
Yes! You can buy your photo pack directly at Dorma Victoria Palace as long as it hasn't sold out. Keep in mind that if you get it in advance online, you'll have priority access, and only card payments are accepted at the venue, not cash.
When should I arrive to have my photo taken?
Try to arrive 30 minutes early to ensure your photo session goes smoothly. Photos are always taken before the event, and the space will close 10 minutes before the start.
When will I receive the photo?
You'll be able to pick the photo you like best for printing. Our team will have it ready for you to collect at the venue's exit, so remember to pick it up when the show ends since it can't be kept for later.
Where do I have to go to have my photo taken?
When you pass the entrance control at Dorma Victoria Palace, our team will show you where the photo area is. Don't hesitate to ask for help if you need it!
What does the "Pack of 3 candles" include? Are they real?
The package includes 3 high-quality LED candles that perfectly recreate the warm, flickering glow of candlelight. They are not real, so they are completely safe and ideal for decorating your home.
What is the "Pack of 3 candles" pickup and return policy?
Make sure to pick up your items online at the event location. As it is tied to that specific date and venue, the "Pack of 3 candles" cannot be returned or exchanged for money; all sales are final.
Are pets or animals allowed in Dorma Victoria Palace? What about service animals?
Pets are not allowed in the venue, but guide dogs and assistance dogs are welcome.
Do you offer free tickets for caregivers or assistants of people with disabilities?
Yes, we offer a free pass for any attendee who needs assistance. Contact us with the necessary documentation, and we'll make sure everything is ready for you.
Is Dorma Victoria Palace accessible for people with reduced mobility (PRM)?
Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.
Is there parking available at Dorma Victoria Palace?
Yes, there is parking available for attendees.
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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