Candlelight: Tribute to Adele

This package offers a unique photo experience, exclusively available to guests who purchase it. You'll have the opportunity to have your photo taken in a specially designated area we've set up. As a souvenir, you'll receive a printed picture in a polaroid style. Each purchase offers 1 instant picture.

Photos can be purchased at the venue, provided we haven't reached the sold-out threshold. Customers who purchase the photo opportunity via the website when they purchase their concert tickets enjoy priority over those who make on-site purchases. On-site purchases are limited to credit card transactions only – no cash will be accepted.

Your photo will be taken prior to the event, and the photo experience will conclude 10 minutes before the concert starts. Please ensure you arrive at least 30 minutes prior to the beginning of the concert to allow us sufficient time to take your photo.

You will have the opportunity to choose your picture before it is printed. Our staff will be responsible for printing them during the concert, allowing you to collect your pictures at the exit afterward. Please ensure, before leaving, that you have your physical pictures with you, as we will be unable to retain any pictures for you.

In the event that a user forgets about the experience and leaves without taking their pictures, we regret that we won't be able to provide a refund or reschedule the opportunity.

The venue staff will provide explanations about the photo experience once you are inside the venue. Additionally, announcements will be made to ensure that attendees do not forget about this special experience. Please do not hesitate to approach any of our staff members if you have any questions.

You will have a QR code emailed to you; this will be in a separate email from your concert ticket confirmation. Please have your QR code validated by the photographer at the venue in order for us to take your picture.

Refunds are not permitted unless the photo opportunity is canceled for internal reasons. In such an event, you will receive a refund for the purchased photo opportunity.

All Candle 3-Pack purchased online must be collected at the designated location at the venue at the time of your event. As the Candle 3-Pack is tied to the specific Candlelight event date and location, all Candle add-on items purchased online, picked up onsite are non-refundable and non-returnable. All sales are final.

Zone A — Premium visibility. Zone B — Great visibility. Zone C (Balcony) — Good visibility.

Tickets are allocated on a first-come-first-served basis within the purchased zone. Please purchase tickets together in order to be seated together.

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

You can find your ticket in the "Tickets" section of the Fever app (available on the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID.

No refunds are allowed unless a Flexible Cancellation ticket has been purchased (see below). Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and are based on availability. Please contact us directly to change your ticket.

A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

You can cancel your Flexible Cancellation ticket if you contact us requesting it up to 48 hours before the experience starts. Please note that the ticket becomes non-refundable if it is transferred to another user.

No documentation is needed to claim your refund or exchange.

If you used a credit card or PayPal account to make the purchase, you will be credited the total amount of the ticket price back to your account. Keep in mind that the money could take 10+ days to appear on your statement. If you bought your ticket(s) using a voucher, you'll find a new voucher in the "Vouchers" section of the app. Keep in mind this voucher is different from your Fever Club Wallet.

You'll receive a refund for the entire ticket price, with the exception of the 10% fee paid for the Flexible Cancellation option.

You will receive a voucher for the same value as your purchase as soon as you request it. You can use this voucher to go back to the experience and buy a new date and/or time.

If you opt for an exchange voucher, you can only use this voucher to go back and purchase the same experience.

Please contact us here to get your ticket refunded.

Church of the Heavenly Rest. 1085 5th Ave, New York, NY 10128.

The closest subway station is 86th St, accessible by the 4, 5, and 6 trains.

Street parking is available in the area, but we encourage using public transport or ridesharing.

Yes, this venue is ADA compliant. Zones A & B are accessible.

No food is served at this venue.

Animals are not allowed, except for service animals.