Candlelight Photo
Includes an instant photo of you or your group in a candlelit environment. Save 20% by purchasing online.
Fever exclusiveFrom
$32.00Experience highlights Why you'll love it
Disney's love songs, live
A string quartet performs the love songs of your favorite Disney films live, surrounded by candles at John Marshall Ballrooms.
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Program The music that awaits you
- Love Is An Open DoorFrozen
- Can You Feel the Love TonightThe Lion King
- Bella NotteThe Lady and the Tramp
- I Won't Say (I'm in Love)Hercules
- Someday My Prince Will ComeSnow White and the Seven Dwarfs
- Beauty and the BeastBeauty and the Beast
- Sally's SongThe Nightmare Before Christmas
- Kiss the GirlThe Little Mermaid
- True Love's KissEnchanted
- When She Loved MeToy Story 2
- You'll Be In My HeartTarzan
- Remember MeCoco
- I See the LightTangled
- Breaking FreeHigh School Musical
- A Whole New WorldAladdin
- Dos OruguitasEncanto
- Married LifeUp
Performers
- String quartetListeso
Gallery
In short About the concert
Hear Disney's most beloved love songs performed live, in a romantic, fairy-tale setting lit by candles at John Marshall Ballrooms in Richmond.
Licensed by Disney Concerts.
On the day How it works
Arrive early
Doors open 45 minutes before the concert. Late entry is not permitted once the concert has started.
Find your seat
Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.
Let the music take over
Enjoy 60 minutes of live music surrounded by candles.
Reviews What guests are saying
4.8/5
based on 142 reviews
Elizabeth R.
feb 2025
It was an exceptional experience.
Jada G.
feb 2025
What a beautiful evening, thank you!
Guilhem H.
feb 2025
Friendly staff and beautiful music! It was our first Candlelight event and we loved it!
Yago
feb 2025
Friendly staff, great location and superb artist. It was a great event. Highly recommended
Carolyn W.
feb 2025
Gorgeous music, venue heavenly indeed
About the venueJohn Marshall Ballrooms
The John Marshall Ballroom is a historic venue located in the heart of downtown Richmond. Known for its grand architecture and elegant ambiance, it offers a unique and intimate setting for live performances and special events.
Address
101 North 5th Street, Richmond, 23219
Parking
The venue has no parking of its own. We recommend the Pivot Parking Deck (13 N. 5th Street), across Franklin Street and attached to The Moxy Hotel; street parking is also an option.
Accessibility
Zone B is wheelchair accessible, with limited wheelchair seating. If no tickets appear available, contact hello@feverup.com.
FAQs Frequently asked questions
Where is the concert taking place?
At John Marshall Ballrooms, 101 N 5th St, Richmond, VA 23219.
How do I get to the venue?
The venue can be reached by any means of transport.
Is there parking at the venue?
The venue has no parking of its own. We recommend the Pivot Parking Deck at 13 N. 5th Street, across Franklin Street and attached to The Moxy Hotel: use the Hourly/Daily/Monthly entrance and exit. Rates are $7 in the evening (4:00 PM to 3:00 AM), $8 early bird (enter 5:00 to 9:00 AM, exit 3:00 to 6:00 PM), and $5 per hour otherwise, up to $20 for 3 to 12 hours. Street parking is also an option.
What are the different ticket types?
There are four seating zones: Zone A, Zone B, Zone C and the Balcony.
Can I buy tickets at the venue?
No. Tickets must be bought in the Fever app or on feverup.com before you arrive.
Can I book a ticket for my caregiver?
If you need assistance, you can apply for one free pass for your personal assistant or support worker. Contact us with proof of need and you'll receive a voucher code to redeem for the free carer ticket, which must be shown with your tickets at the entrance.
Is there an age requirement?
Guests must be at least 5 years old. Anyone under the age of 16 must be accompanied by an adult.
Can I sit with my friends?
Yes, if you bought tickets for the same zone and arrive together. We recommend arriving early: staff will try to seat you next to each other.
Can I transfer my ticket?
Yes, to another Fever account at no cost, using "Transfer Ticket" in the Tickets section of the app. If you need help, contact us with your ticket ID.
Where can I find my ticket?
In the Tickets section of the Fever app, available on the App Store and Google Play, signing in with the same account you used to buy. Your QR code is also in your confirmation email; check your spam folder if you can't find it.
Do I need to print my ticket?
No. Just show the QR code in the Fever app or in your confirmation email at the entrance.
Can I change my ticket?
You can change the date or time up to 48 hours before the experience starts, subject to availability. Contact us with your ticket ID. Refunds are only possible if you bought a Flexible Refund Ticket (see below); check the terms and conditions for more details.
What is the Flexible Refund Ticket?
The Flexible Refund Ticket allows you to ask for a full refund in case you decide not to attend the experience.
When can I return my ticket?
You may return your Flexible Refund Ticket and get a full refund if you contact us up to 48 hours before the experience starts. Please note that the ticket becomes non-refundable if it is transferred to another user.
What documents do I have to present to receive my refund?
No documentation is needed to claim your refund.
How do I request my refund?
Please contact Fever to get your ticket refunded.
When do I have to be at the venue?
Doors open 45 minutes before the show. The concert starts on time and you must be seated before it begins: late entry is not permitted, and late arrivals can't exchange or get a refund for their tickets.
What is included in the ticket?
Admission to the Candlelight concert, a live music performance surrounded by LED candles.
How are seats assigned?
Seating is first come, first served within the zone you purchased. Show your ticket to the reception staff, who will direct you to your seat.
Will the concert start on time?
It usually does, although there may occasionally be a delay of about 5 minutes.
Is there a dress code?
There's no strict dress code, but feel free to embrace the romantic Disney spirit: think elegant, whimsical, or inspired by your favorite Disney moments!
Can I take photos or record videos? Can I use my phone during the performance?
Please keep your phone on silent. Photos and videos, without flash, are only allowed at the end, when the musicians say so.
Can I go to the restroom during the performance?
We ask guests to stay seated during the performance unless it's an emergency.
Is there food or drink?
No food is available for purchase. There is a cash bar.
Can I bring animals?
No animals are allowed except service dogs, which should be arranged in advance with Fever.
Is the venue wheelchair accessible?
Zone B is wheelchair accessible, with limited wheelchair seating. If no tickets appear available, contact hello@feverup.com.
Are the candles safe?
Yes. All the candles are flameless LED lights.
What happens if the weather affects the show?
If the weather causes a venue change or a postponement, we'll notify you by email in advance.
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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