Candlelight Photo
Includes an instant photo of you or your group in a candlelit environment. Save 20% by purchasing online.
Fever exclusive
From
$41.04Experience highlights Why you'll love it
Michael Jackson on strings
A string quartet reimagines the music of the King of Pop in a 60-minute live concert.
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Program The music that awaits you
- Bad
- Rock With You
- Human Nature
- Billie Jean
- Say Say Say
- We Are the World
- Man in the Mirror
- Smooth Criminal
- Black or White
- Heal the World
- Remember the Time
- Earth Song
- They Don't Really Care About Us
- Thriller
Performers
- String quartetListeso String Quartet
Gallery
In short About the concert
A Candlelight concert that pays tribute to the King of Pop: a string quartet performs the music of Michael Jackson live at The Theater At Innovation Square in Rochester, in a room lit only by candles. A multi-sensory evening to hear his songs as you have never heard them before.
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
On the day How it works
Arrive early
Doors open 45 minutes before the concert. Late entry is not permitted once the concert has started.
Find your seat
Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.
Let the music take over
Enjoy 60 minutes of live music surrounded by candles.
Reviews What guests are saying
4.8/5
based on 142 reviews
Elizabeth R.
feb 2025
It was an exceptional experience.
Jada G.
feb 2025
What a beautiful evening, thank you!
Guilhem H.
feb 2025
Friendly staff and beautiful music! It was our first Candlelight event and we loved it!
Yago
feb 2025
Friendly staff, great location and superb artist. It was a great event. Highly recommended
Carolyn W.
feb 2025
Gorgeous music, venue heavenly indeed
About the venueThe Theater At Innovation Square
The Theater at Innovation Square is a mid-century modern landmark in downtown Rochester. Formerly the Xerox Auditorium, this venue is situated within a prominent skyscraper. Its sleek architectural lines and refined interior create a sophisticated atmosphere in the city's urban core.
Address
131 Chestnut St, Rochester, 14604
Parking
Parking is available. Find directions and parking information at theaterais.com/directions.
Accessibility
The venue is ADA compliant and accessible, except for the balcony.
FAQs Frequently asked questions
What ticket types are there?
The theater has sections A, B and C (or D), based on the quality of the view. Staff assign seats at the entrance on a first-come, first-served basis, according to your ticket type.
Can I sit with my friends?
Yes, as long as you arrive together and have tickets for the same zone. We recommend arriving early.
Is there an age requirement?
Guests must be 8 years old or older. Anyone under 16 must be accompanied by an adult.
Are the candles real?
For everyone's safety, all the candles are flameless.
What time should I arrive?
Please arrive at least 30 minutes before the concert to get a seat in your zone. Doors open 45 minutes before the show. The concert starts on time and late arrivals are not admitted.
Can I use my phone or take photos during the concert?
Phones must be kept on silent. Photos and videos are only allowed during the final piece, and always without flash.
Can I leave my seat during the concert?
Guests may not leave their seats during the concert except in an emergency.
Can I buy tickets at the door?
No. Tickets are only sold in the Fever app or on the Fever website (feverup.com).
Can I transfer my tickets?
Yes. You can transfer your tickets to anyone for free from “Transfer Tickets” in the Fever app. For more help, contact support at https://support.feverup.com/hc/en-en/requests/new and include your ticket order number.
Can I change my ticket?
Date changes are allowed up to 48 hours in advance: contact support at https://support.feverup.com/hc/en-en/requests/new with your ticket ID. When a change is possible, a “Change date and/or time” button also appears in the “Tickets” section of the Fever app. Refunds are not permitted under any circumstances. Terms and conditions: https://feverup.com/legal/terms_en.html
What is a Flexible Cancellation ticket?
A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.
When can I return my Flexible Cancellation ticket?
Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.
What documents do I need to cancel my ticket?
No documentation is needed.
How long does a refund take and how will I receive it?
If you paid by credit card or PayPal, the refund can take 10 days or more to appear on your statement. If you paid with a voucher, you will receive a new voucher in the app.
Will I get a full refund?
Yes, except for the 10% Flexible Cancellation fee.
If I opt for an exchange, when will I receive the new ticket?
You will immediately receive a voucher for the same value, which you can use on the same experience.
How do I request my refund?
Request it here: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452
Can I get a ticket for my carer or personal assistant?
Guests who need assistance can request one free pass for a personal assistant or support worker. Contact support at https://support.feverup.com/hc/en-en/requests/new to receive a voucher, subject to availability.
Where can I find my ticket?
In the “Tickets” section of the Fever app, available on the App Store and Google Play. Sign in with the same method you used to buy. Your QR code is also in your confirmation email.
What happens if the weather affects the event?
If the weather affects the event, for example with a change of location or a postponement, you will be notified by email in advance.
Where is the venue?
The Theater at Innovation Square, 131 Chestnut St, Rochester, NY 14604.
Is food and drink available?
No food or drink is sold at the event.
Can I bring animals?
Pets are not allowed, but service animals are welcome.
Is the venue accessible?
Yes. The venue is ADA compliant and accessible, except for the balcony.
Is there parking?
Yes, parking is available. Find directions and parking information at https://www.theaterais.com/directions
How long is the concert?
The concert lasts 60 minutes.
Is there a dress code? What should I wear?
There is no dress code. We recommend dressing comfortably, in clothes suited to the season.
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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