The Jazz Room: A Journey to the Heart of New Orleans

Zone A - Cabaret Tables, Zone B - Cabaret Tables and Zone C - Seated. Seating is assigned on a first come, first served basis within each zone.

Tickets are not sold on site; they can only be purchased in the Fever App or on the Fever website.

This experience is for guests aged 18 and over. Valid ID may be requested.

Yes, if you arrive together and have tickets in the same area, you will be seated together. We recommend arriving early so we can do our best to accommodate you.

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker.

A soulful live music experience in an intimate, atmospheric venue, where world-class musicians bring jazz to life through saxophones, trumpets, vocals, and spontaneous improvisation.

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever app. Please contact us if you need additional help and make sure to include your ticket order number.

No refunds are permitted under any circumstances. For more information, you can consult our Terms & Conditions. A Flexible Cancellation add-on is available for purchase, which offers an alternative policy.

You can cancel your Flexible Cancellation ticket if you request it up to 48 hours before the experience starts. You will just need to contact us. Please note that the ticket becomes non-refundable if it is transferred to another user.

No, you don't need to print out your ticket. It will be validated via the Fever app upon your arrival at the venue.

Doors will open 45 minutes before the experience starts and will close 5 minutes prior to the start. Late arrivals will not be permitted to respect the performers and other guests.

You will be able to purchase beverages at this event; however, please note that there won't be any food available.

Out of respect for the performers and the audience, you will not be able to leave your seat except in the case of an emergency.

No, your phone must be on silent mode during the entire performance. Photos and videos can only be taken during the curtain call and without flash.

No, there will not be any strobe lights.

This experience takes place at an indoor venue.

No, smoking or vaping is not allowed inside the venue.

If the weather conditions affect your experience in any way (change of location / postponement), please rest assured that we will notify you by email in advance.

Unfortunately, no pets are allowed in this event's location, though we do welcome service animals.

Yes, the event is being held in an accessible venue.

The C3 car park is available to guests. Please note that it is also used by C3 members, coffee shop customers and C3 staff, so full or exclusive use cannot be guaranteed. There is a Sainsbury's across the road, which is free for Sainsbury's customers for up to 3 hours; non-customers pay a fee, which can be pre-booked and is currently around 4 pounds per day. The number 2 Stagecoach Citi bus stops outside the C3 Centre next to Sainsbury's and connects to all of the Park & Rides in the city centre, with a single fare of 2 pounds.