Candlelight: Tribute to Taylor Swift

Yes, in all zones.

Yes. There is private valet parking on site: R$ 30.00 for 4 hours and R$ 10.00 per additional hour.

Half-price and full-price tickets for the theater zones, as well as the Entrada Social ticket. Each zone has a different price, depending on proximity to the stage.

Tickets are not available for purchase on site. All tickets must be purchased through the app or the Fever website (www.feverup.com) before arriving at the event.

You don't need to print anything: just show your Fever ticket(s) on the app or via email when you arrive at the venue.

Customers who require assistance throughout the experience are entitled to request a free pass for their personal assistant or support professional. After purchasing your ticket (it's essential to have a valid ticket before making the request), contact us with supporting documentation.

All guests must be 8 years or older to attend. Anyone under 16 must be accompanied by an adult.

Students, seniors, people with special needs (PNE) and their companion, low-income youth, and teachers from state and municipal public school systems (preschool, elementary, and high school levels). All of these individuals must present a document proving this status; otherwise, they will not be able to use the half-price ticket and must pay the full ticket price.

The Entrada Social ticket can be purchased by anyone, with no proof required. It already includes a R$ 5 donation to NGOs and nonprofit organizations.

Subject to availability, date and/or time changes are allowed up to 48 hours before your experience begins. In this case, please contact us with your ticket ID. Refunds are not allowed under any circumstances.

Photos and videos can only be taken at appropriate moments, with the screen brightness low and without flash, as indicated by the musicians.

Your phone must be on silent mode throughout the performance. Photos and videos can only be taken at appropriate moments, with the screen brightness low and without flash, as indicated by the musicians.

Out of respect for the musicians and the audience, you won't be able to leave your seat, except in case of an emergency.

Arrive at least 30 minutes before the concert starts to pick a seat within the zone you purchased. The concert starts on time and the audience must already be seated beforehand. If you arrive late, you won't be able to enter, out of respect for the musicians and the audience.

If weather conditions affect your experience in any way (venue change or postponement), we'll let you know by email in advance.

Yes, you can sit together if you arrive at the same time and everyone has tickets for the same zone. We recommend arriving early, and we'll do our best to accommodate you.

No, ticket transfers aren't possible due to ticket ownership.

You can find your ticket in the “Tickets” section of the Fever app (available on the Apple App Store and Google Play). Remember to log in with the same method you used to purchase. Your QR code is also in the purchase confirmation email.

For everyone's safety, all candles are LED.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.