The Jazz Room: Marvin Gaye in a Night of Soul

No, food isn’t available for purchase on-site.

No, there will not be any strobe lights.

No, seats are not numbered. Seating is on a first-come, first-served basis.

You don’t need to print anything, you only need to show your Fever ticket(s) in the app or email upon arrival at the venue.

No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and are based on availability. Please contact us directly to change your ticket.

On the Fever App, available on Google Play and Apple Store

Yes, you can select a group ticket on the event page when making your booking. For private or large group sessions, please see our groups page.

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) before arriving at the event.

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

You can find your QR Code ticket in the Fever app, within the Tickets section. If you haven’t downloaded the app, you can download it from Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Carers are welcome at the event with free admission upon showing the appropriate documentation at the entrance. Here are a few of the documents we accept: Middle or Higher rate DLA for care and/or mobility; receipt of Personal Independence Payment (PIP); evidence of being severely sight-impaired; CredAbility Access Card – + 1 category requirement. Please note that the guest requiring assistance must have a valid ticket.

The venue is wheelchair accessible.

This experience is for guests aged 18 and over. Valid ID may be requested.

Doors will open 45 minutes before the start time of the experience for guests to have a drink and enjoy the space.

No late entry is permitted as this would disrupt the show for other attendees.

Yes, there are toilets available on-site, which are cleaned and disinfected regularly.

The venue is Loco Klub at Clock Tower Yd, Under stone archway, Bristol BS1 6QH.

This experience takes place at an indoor venue.

On-site parking is ONLY available for attendees with access requirements, please reach out to accessibility@locobristol.com and the venue will try to reserve a space for you that is within 20 metres of the venue entrance. For any other attendees, while on-site parking is not available, there are various short stay car parks that are approximately 300 metres away from the venue.

Assistance dogs are welcome at the venue. Dogs will need to stay with their owners at all times, we cannot offer to look after them during events. Please contact us prior to your arrival on accessibility@locobristol.com so we can make arrangements for you. No other pets or animals are allowed.

Food or beverages purchased elsewhere are not permitted at the venue.

No smoking or vaping is allowed inside the venue.

Yes, there is air conditioning at the venue.

Yes, there will be a cloakroom available on-site. The cost is £2.00, payable by cash or card. Please note the cloakroom being open is dependent on staff availability and might not always be available.

If you leave behind any of your belongings at the event you should phone the venue or drop by to see if your item has been found.

Guests will be able to take photos and/or videos of the experience during the last song of the show. Our on-site staff will make a pre-show announcement to inform guests of this.

There is one ticket type: General Admission (seated). Seating is assigned on a first come, first served basis.