Candlelight: Rock Hits

Please note that, for the safety of attendees, all candles will be flameless.

Please arrive at least 30 minutes before the concert starts to get a seat in the zone you purchased. The concert will start on time, and the audience must already be seated beforehand. If you arrive late, you will be denied entry to the show, out of respect for the musicians' performance and the audience's experience.

Your phone must be switched to silent throughout the entire performance. Photos and videos may only be taken during the last piece and without flash, as indicated by our musicians.

Out of respect for the musicians and the audience, we ask that you only leave your seat in case of an emergency.

Tickets are not available at the venue; they can only be purchased through the Fever app or the Fever website.

Yes, you can transfer tickets to another person free of charge. Simply tap “Transfer tickets” on your ticket in the Fever app. Please contact us through the Fever contact form if you need further assistance. Remember to include your ticket order number.

For this experience, date changes are possible up to 48 hours in advance. If you'd like to make a change, please contact us via the Fever contact form, stating the ticket ID linked to your purchase. Alternatively, you can check the option to make a change as follows: go to your ticket in the Fever app. You'll find it in the "Tickets" section, where, if enabled, the "Change date and/or time" button will appear. Follow the steps provided there to change the date and/or time of your ticket. A refund is only possible if you purchased a Flexible Refund ticket, and only up to 48 hours before the start of the experience (see below). You can find more information in Fever's Terms and Conditions (T&Cs).

With the flexible refund ticket, you can request a full refund if you decide not to attend the experience.

You can return your flexible refund ticket and receive a full refund if you contact us up to 48 hours before the experience starts. Please note that the ticket is not refundable if it's transferred to another user.

No documents are required for your refund request.

Please contact Fever to have your ticket refunded.

Guests who need assistance during this experience can request a free ticket for their personal carer. Please contact us through the Fever contact form with proof of your need for assistance or entitlement to a free carer ticket. Once we've received your proof, we'll provide you with a voucher that you can use to get your free carer ticket through the Fever app (subject to availability). Please note that you must show your regular ticket together with the carer ticket upon entry.

You'll find your ticket in the “Tickets” section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in using the same method you used to make your purchase. You can also find your QR code in your purchase confirmation email. There's no need to print anything out. Simply show your Fever ticket from your smartphone at the venue.

Should weather conditions affect your experience in any way (change of venue/postponement), we will of course notify you in advance by email.

The experience takes place at Thon-Dittmer-Palais, Haidpl. 8, 93047 Regensburg.

The palace is centrally located on Haidplatz in Regensburg's old town, just a 5-minute walk from the city centre. By bus, you can reach it via the “Haidplatz” or “Fischmarkt” stops. Parking options are available, for example, at the Arnulfsplatz-Garage (around a 3-minute walk).

Unfortunately, no food or drinks are available to purchase on site.

Unfortunately, pets are not allowed at this venue, however service animals are welcome.

Yes, the event takes place in an accessible location, with the exception of the gallery.

Unfortunately, there is no parking available at this venue.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.