The Jazz Room: A Journey to the Heart of New Orleans

The Jazz Room is a one-of-a-kind concert experience consisting of a mix of carefully chosen classics and spontaneous improvisation. As you indulge in a curated drink list, you'll be transported on a musical journey through the rich and dynamic history of jazz.

Approximately 1 hour.

No, seats are not numbered. Seating is on a first-come, first-served basis within each zone.

Yes — there is an on-site bar on Level 2 with beverages before the experience, and small snacks are available. Food or beverages purchased elsewhere are not permitted at the venue.

No, there will not be any strobe lights.

Yes, guests are welcome to take photos and/or record the experience.

Tickets are available on the Fever App (iOS and Android) or on the Fever website. Tickets are not available for purchase at the venue.

No — just show your Fever ticket(s) in the app or email upon arrival at the venue.

No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event, subject to availability.

Yes — you can transfer your tickets to anyone for free. Just tap 'Transfer Tickets' on your ticket in the Fever App.

Yes — you can select a group ticket on the event page. For private or large group sessions (30+), contact us via the Groups & Private link in this page.

Guests requiring assistance can apply for one free pass for their personal assistant/support worker. Contact us via the Fever help centre and we'll provide a voucher to redeem in the app.

Your QR code ticket lives in the Tickets section of the Fever App — log in with the account used at purchase. If you still can't find it, contact Fever support.

The venue is Grand on Ann, 311 Ann St, Brisbane City QLD 4000. The experience takes place indoors.

Doors open 30 minutes before the experience begins, giving you time to enjoy beverage service.

No late entry is permitted, as this would disrupt the show for other attendees.

Yes — disabled access is via the main entrance with a ramp for the front two steps, then lifts to the Grand Hall. Wheelchair seating is allocated in Zone A; we suggest accompanying guests select the same zone. Please email ssi.anz@feverup.com in advance so onsite staff can prepare.

Yes, this event is 18+. ID is required within the venue.

There is no parking available on-site.

Yes, service animals are welcome inside the venue. No other pets or animals are allowed.

Food or beverages purchased elsewhere are not permitted at the venue.

No smoking or vaping is allowed inside the venue.

Yes, there is air conditioning at the venue.

No, there is no cloakroom available on-site.

Yes — toilets are available on-site. Ask our staff for directions.

If you leave belongings at the event, phone the venue or drop by to see if your item has been found.