Candlelight Christmas: Christmas Soundtracks

The Candlelight Christmas: Christmas Soundtracks in Alicante lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.

Safety is our priority, which is why we decorate the space with LED candles. They recreate the warmth of traditional light without fire or heat, ensuring a magical and completely risk-free experience.

The historic spaces where the events take place can have temperature variations depending on the date. We advise dressing in clothes suitable for the season so you can enjoy the concert with the utmost comfort.

Tickets are not on sale inside the venue or at Archaeological Museum of Alicante's own box office. To attend the concert, you must purchase them through the official Fever website or by downloading the app.

The venue is divided into sections with different prices based on visibility and proximity to the stage. Our team will seat you on a first-come, first-served basis at Archaeological Museum of Alicante, always within the zone you selected when purchasing your ticket.

Of course! To sit together, it's important that you and your companions arrive at the same time and have tickets for the same zone. We recommend arriving 30 minutes before the concert starts, and our team will do everything possible to seat you together.

Your tickets are saved in the "Tickets" section within the Fever app (available on Apple App Store or Google Play). Simply log in with the same account or method you used to buy them. You'll also receive a confirmation email with your QR code. Being 100% digital tickets, there's no need to print anything.

Yes, you can transfer tickets for free by tapping "Transfer tickets" within the Fever app. If any issue arises during the process, contact us and provide the ticket number so we can check it.

You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.

To enjoy the experience stress-free, we recommend arriving 30 minutes before the music starts. Remember, access is cut off 5 minutes before the beginning, and the doors won't open once the concert starts to keep the atmosphere intact.

Make sure to arrive about 30 minutes early for your photo session. Remember that it is organized before the event and will end 10 minutes before the show starts.

When you pass the entrance control at Archaeological Museum of Alicante, our team will show you where the photo area is. Don't hesitate to ask for help if you need it!

Yes, your caregiver gets in for free! If you need an assistant for the concert, they can request a free pass. Contact us with the medical or disability proof, and we'll have the ticket ready for you.

Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.