9/11 Memorial & Museum: Entry Ticket

Two core exhibitions. September 11, 2001 covers the events of the day, what led up to them and what followed. In Memoriam honors the 2,977 people killed in the attacks and the six killed in the 1993 World Trade Center bombing.

You will also pass through Foundation Hall, plus whichever special exhibitions are running during your visit.

The Museum recommends 45 to 90 minutes. Add extra time for security screening at the entrance, and more again if you are taking a guided tour.

There is no minimum age, and children aged 6 and under enter free, though they still need a ticket. The Museum advises that the historical exhibition may not be appropriate for visitors under 10, and asks accompanying adults to use their judgment before going in.

Yes, but it is rented separately at the box office or the audio guide desk in the Concourse Lobby. It is available in nine languages, including ASL, and includes a tour narrated by Robert De Niro.

No. Guided tours run 45 to 60 minutes and cost extra. Outside tour guides and lectures are not permitted inside the Museum.

Personal photography is allowed in most of the Museum, without flash. Photography and recording are not permitted in the historical exhibition, the memorial exhibition or the auditorium. Professional equipment requires prior authorization.

A Callery pear recovered from the World Trade Center site after the attacks. It was nursed back to health off site and replanted on the Memorial plaza, where it still stands.

In the "Tickets" section of the Fever app, available on the Apple App Store and Google Play. Log in using the same method you used to buy. Your QR code is also in your confirmation email.

Yes. Museum tickets are date and time specific. Arrive within your slot, and allow time for security screening before you go in.

Yes, though the outdoor Memorial plaza is free to everyone regardless. You do not need a ticket to visit the reflecting pools.

Yes. Children aged 6 and under are admitted free, but a ticket is still required for entry.

One care partner accompanying a visitor with a disability receives free admission. Arrange this in advance by emailing access@911memorial.org.

Please contact us with your ticket ID and we will confirm what is possible for your booking.

180 Greenwich Street, New York, NY 10007. The entrance is the Museum Pavilion on the Memorial plaza.

By subway: the E to World Trade Center, the 1 to WTC Cortlandt, the A, C, J, Z, 2, 3, 4 or 5 to Fulton Street, or the A, C, 1, 2 or 3 to Chambers Street. The PATH terminates at World Trade Center. The M55, M20 and M22 buses stop nearby, and several ferry services dock in Lower Manhattan.

The Memorial does not run a car park, and on-street parking in Lower Manhattan is very limited. Discounted rates are offered to ticket holders at some partner garages.

Every visitor goes through screening, including X-ray and magnetometers. Bring as little as possible. Bags larger than 19 by 17 by 8 inches are not allowed in and must be left in the coat rooms on the Concourse Lobby or second floor.

Yes. Standard manual wheelchairs and wheeled walkers are free on a first come, first served basis, and all public restrooms have accessible stalls. The Museum also offers induction hearing loops, open captioning on all exhibition media, an ASL video tour, an audio description tour, and Braille and large-format maps on request.

ASL interpretation and live captioning can be arranged with two to three weeks' notice via access@911memorial.org.

The Museum Café is on the second floor of the Pavilion, open 9 AM to 6 PM. Outside food and drink are not permitted on Memorial grounds, and eating inside the Museum is limited to the café area.

Service animals only.

Names are arranged by location and affiliation on the bronze parapets around the two pools. You can look up where a name sits at names.911memorial.org before you arrive.