Candlelight: A Haunted Evening of Halloween Classics

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

You can find your ticket in the “Tickets” section of the Fever app (available on the Apple App Store and Google Play). Remember to log in with the same method you used to make the purchase. Your QR code is also in your purchase confirmation email.

Subject to availability, you can change the date and/or time up to 48 hours before your experience starts: contact us with your ticket ID. Refunds are not allowed, except with a Flexible Cancellation ticket. For more information, see our T&Cs.

A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.

No documentation is needed.

If you paid by credit card or PayPal, the refund can take 10 days or more to appear on your statement. If you paid with a voucher, you will receive a new voucher in the Fever app.

Yes, except for the 10% Flexible Cancellation fee.

You will immediately receive a voucher for the same value, which you can use on the same experience.

Request it through this form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452

St Anne's Cathedral, Donegall St, Belfast BT1 2HB, United Kingdom.

St Anne's Cathedral is in Belfast's Cathedral Quarter, just north of the city centre.

No, there is no food or drink available at the venue.

Animals are not allowed, except for service animals.

Yes, the venue is wheelchair accessible. Please email us at hello@feverup.com for any special requirements.

Yes, the venue offers parking on a first come, first served basis.

It is an optional photo package: your photo is taken in a dedicated area of the venue before the concert, and you receive one printed instant picture in polaroid style as a souvenir. You can add it when you buy your tickets, or buy it at the venue (card payment only) while places last; online purchases have priority. Photos are taken until 10 minutes before the concert, so arrive at least 30 minutes early. Show the QR code emailed to you to the photographer, choose your picture and collect the print at the exit after the concert. Pictures that are not collected cannot be kept, refunded or rescheduled, and the package is only refunded if the photo experience is cancelled for internal reasons.

Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.

Your phone must be on silent during the entire performance. Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.

Out of respect for the musicians and the audience, you will not be able to leave your seat except in an emergency.

Please arrive at least 30 minutes before the concert starts so you can be assigned a seat within your purchased zone. The concert begins on time and the audience must already be seated. If you arrive late, you will not be allowed in, out of respect for the musicians and the audience.

If the weather affects your experience in any way (a change of location or a postponement), we will notify you by email in advance.

Yes, you can sit with your friends if you arrive together and all have tickets for the same zone. We recommend arriving in good time, and we will do our best to accommodate you.

Yes, you can transfer your tickets to any other Fever account at no extra cost by tapping “Transfer Tickets” on your ticket in the Fever app. For additional help, contact us with your ticket ID.

No. For the safety of attendees, all candles are flameless.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.