Fever exclusive
From
$50.76In short What to expect
The Jazz Room invites you to step into Cuba's cultural heartbeat, where music fills every corner and joy fills the air. This joyful night takes you from heartfelt boleros to lively son and infectious salsa rhythms, live from an intimate venue with a good drink in hand.
Program A Glimpse of Tonight's Music
- Chan ChanBuena Vista Social Club
- Cómo FueBenny Moré
- Son de la LomaTrío Matamoros
- La Vida es un CarnavalCelia Cruz
- GuantanameraCompay Segundo
- and many more!
Experience highlights
Celebrate Cuba's musical heritage
From son and bolero to salsa rhythms and beyond, celebrate the vibrant musical heritage of Cuba.
Live Cuban classics
Experience live Cuban classics performed by world-class musicians.
Feel the rhythm
Feel the rhythm, energy and spirit of Cuba in every note.
An intimate night out
Hosted in an intimate, carefully chosen venue, perfect for a night of rhythm and connection.
Gallery
On the day How it works
Arrive a little early
Grab a drink, settle in, and let the evening begin before the first note. Arrive 60 minutes early. Doors close at the start and no entry is allowed once the show has begun.
Take your seat
Settle into an intimate venue with low lighting and rich, immersive sound. Seating is assigned on a first-come, first-served basis.
Let the music move you
Experience world-class musicians bring Cuba's rhythm to life right in front of you.
About the venueThe Palace Theater
Address
644 Broadway, San Francisco, 94133
Accessibility
Certain sections are ADA accessible, including booths and seats on House Left and House Right.
FAQs Got questions? We’ve got answers
What can I expect from the event?
The Jazz Room is a one-of-a-kind concert experience consisting of a mix of carefully chosen classics and spontaneous improvisation. Enjoy a signature cocktail, with or without alcohol, as you're taken on a journey through the rich history of Cuban music.
Where can I find my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Can I change the date or time of my ticket?
You can change the date of your ticket up to 24 hours in advance. To do so, please contact us and provide the ticket ID associated with your purchase (this is the unique code you received when you purchased your ticket, found in your confirmation email or in the Fever app). Alternatively, you can check if the exchange option is available in the ‘Tickets’ section of the Fever app. If so, the ‘Exchange date and/or time’ button will appear—simply tap it and follow the on-screen instructions to complete the change. Please note that refunds are not available under any circumstances. For more details, consult our Terms & Conditions.
Can I get a refund of my ticket?
No refunds are permitted under any circumstances. For more information, you can consult our Terms & Conditions. A Flexible Cancellation add-on is available for purchase, which offers an alternative policy.
What if I purchased a Flexible cancellation ticket, can I get a refund then?
You can cancel your Flexible cancellation Ticket if you request it up to 48 hours before the experience starts. You will just need to contact us. Please note that the ticket becomes non-refundable if it is transferred to another user.
Do I need to print out my ticket?
No, you don't need to print out your ticket. It will be validated via the Fever app upon your arrival at the venue.
What are the different ticket types?
Zone A (Booth - up to 4 seats per booth), Zone B (Orchestra - theater style seating), Zone C (Rail - four top tables - one seat per ticket), Zone D (House Left - theater style seating), Zone E (House Left - four top tables - one seat per ticket), Zone F (House Right - theater style seating) and Zone G (Balcony). Seating is assigned on a first come, first served basis within each zone.
Can my friends and I sit together?
Yes, you can sit with your friends as long as you arrive together and all have tickets for the same zone. We recommend arriving early, and we will do our best to seat you together.
Is there an age requirement for the event?
This experience is for guests aged 21 and over. Valid ID may be requested.
Are tickets available for purchase at the entrance?
Tickets will not be sold on site; they can only be purchased in the Fever App or on the Fever website.
When should I arrive?
Doors will open 60 minutes before the experience starts, and will close 5 minutes prior to the start. Late arrivals will not be permitted to respect the performers and other guests.
Can I have a ticket for a carer?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us, and we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based on availability).
Will food and beverages be available on site for purchase?
You will be able to purchase beverages at this event; however, please note that there won't be any food available.
Can I leave the concert room during the performance?
Out of respect for the performers and the audience, you will not be able to leave your seat except in the case of an emergency.
Can I use my phone during the performance?
No, your phone must be on silent mode during the entire performance. Photos and videos can only be taken during the curtain call and without flash.
Will there be strobe lights?
No, there will not be any strobe lights.
Does the experience take place in an indoor or outdoor venue?
This experience takes place at an indoor venue.
Can I smoke or vape during the experience?
No smoking or vaping is allowed inside the venue.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Certain sections are ADA accessible, including booths and seats on House Left and House Right.
Is there parking available?
There will be parking available.
Where is the experience located?
The venue is The Palace Theater, 644 Broadway, San Francisco, CA 94133.
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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