Candlelight: The Lord of the Rings

Guests must be 8 years old or older. Anyone under 16 must be accompanied by an adult.

In the “Tickets” section of the Fever app, available on the Apple App Store and Google Play. Log in with the same method you used to buy. Your QR code is also in your purchase confirmation email.

You can change the date or time up to 48 hours before the start, subject to availability: contact support with your ticket ID. Standard tickets cannot be refunded; see the Flexible Cancellation ticket below. Check the terms and conditions for details.

A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

Up to 48 hours before the experience starts. A Flexible Cancellation ticket becomes non-refundable once it has been transferred.

No documentation is needed.

If you paid by credit card or PayPal, it can take 10 days or more to appear on your statement. If you paid with a voucher, you'll receive a new voucher in the app.

Yes, except for the 10% Flexible Cancellation fee.

You'll receive a voucher immediately for the same value, which you can use on the same experience.

Request it through this form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452

At First United Methodist Church, 6 E Wright St, Pensacola, FL 32501.

If you're driving, free on-site parking is available.

Non-alcoholic drinks are sold on site. Outside food and drinks are not allowed.

No, except for service animals.

Yes, the venue is wheelchair accessible.

Yes, free on-site parking is available.

Only during the final piece, without flash, when the musicians indicate it.

Your phone must stay on silent for the entire performance. Photos and videos are allowed only during the final piece, without flash, when the musicians indicate it.

No, except in an emergency, out of respect for the musicians and the rest of the audience.

Doors open 45 minutes before the start, and we recommend arriving at least 30 minutes early to find a seat in your zone. The concert starts on time and late entry is not permitted.

If the weather affects the event (for example, a change of location or a postponement), you'll be notified by email in advance.

Yes. Seats are assigned on a first-come, first-served basis within each zone, so arrive together with tickets for the same zone. Arriving early is recommended.

Yes, to any Fever account at no extra cost, using “Transfer Tickets” in the app. Contact support with your ticket ID if you need help.

No. All candles are flameless, for everyone's safety.

Candlelight Photo is an add-on that includes a photo taken in a designated area and one printed, polaroid-style picture. You can buy it online with your tickets, which gives you priority, or at the venue while the event is not sold out, by credit card only (no cash). Your proof of purchase is a QR code sent in a separate email from your ticket confirmation, which the photographer validates. Pictures are taken before the concert and the photo area closes 10 minutes before it starts, so arrive at least 30 minutes early; staff will guide you once inside. You choose your picture, staff print it during the concert and you collect it at the exit. Pictures can't be held for you: if you leave without yours, no refund or rescheduling is offered. Refunds are only given if the photo opportunity is cancelled for internal reasons.

Collect them at the designated spot at the venue at the time of the event. They are tied to that date and location: add-ons bought online and picked up on site are non-refundable and non-returnable. All sales are final.

There's no strict dress code, but you're encouraged to embrace the spirit of Middle-earth: dress as your favorite character or let the magic of the films inspire your look.