Candlelight Photo
Includes an instant photo of you or your group by candlelight. Save 20% when you buy online.
Fever exclusiveFrom
€20.50Experience highlights Why you'll love it
A trip around the world
From The Lion King to Coco, Disney songs from every corner of the globe, played live.
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Program The music that awaits you
- Be Our GuestThe Beauty and The Beast
- The Gospel TruthHercules
- Do You Want to Build a SnowmanFrozen (2013)
- The GamesBrave
- God Help The OutcastsThe Hunchback of Notre Dame
- Arabian NightsAladdin
- I Wan'na Be Like You (The Monkey Song)The Jungle Book
- ImmortalsBig Hero 6
- I’ll Make a Man Out of YouMulan
- The Family MadrigalEncanto
- Un Poco LocoCoco
- Down in New OrleansThe Princess and the Frog
- You’ve Got a Friend in MeToy Story (1995)
- Steady As the Beating DrumPocahontas
- He Mele No LiloLilo & Stitch
- You're WelcomeMoana
- Strangers Like MeTarzan (1999)
- Circle of LifeThe Lion King
- It's A Small World (After All)
Gallery
In short About the concert
Candlelight: Disney Journeys takes you on a musical trip around the world: live performances of Disney songs that cross continents and cultures, from the African savannah to the streets of New Orleans, at Schloss Neuburg.
Presentation licensed by Disney Concerts.
On the day How it works
Arrive early
Doors open 30 minutes before the concert. Late entry is not permitted once the concert has started.
Find your seat
Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.
Let the music take over
Enjoy 60 minutes of live music surrounded by candles.
Reviews What guests are saying
4.6/5
based on 169 reviews
Jens A.
apr 2023
Das war eine sehr stimmungsvolle Veranstaltung. Wir haben sie genossen!
Marion T.
apr 2023
Großartige Musiker, tolles Konzert, einzigartige Atmosphäre, gute Organisation, kurz ein rundum gelungener Abend. Sehr zu empfehlen!
Steffen R.
apr 2023
Hervorragende Veranstaltung. Beeindruckende Atmosphäre, hervorragende musikalische Darstellung.
Heike F.
apr 2023
Kurzweilig, tolles Ambiente, einfach schön
Annelie H.
apr 2023
Tolles Erlebnis, vielen Dank!
Dany B.
apr 2023
Super Erlebnis
eileenkieback
apr 2023
Wundervoll 😍🤗😲
zyggrpx9zq
apr 2023
Traumhaft schön!
About the venueNeuburg Castle
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Address
Residenzstraße 2, 86633 Neuburg an der Donau, 86633
Parking
Please check parking options near the venue.
Accessibility
The venue is step-free.
FAQs Frequently asked questions
What are the different ticket types?
Zones A, B, C and D, by quality of view. Staff assign seats at the entrance in order of arrival, within the zone on your ticket.
Can I sit with my friends?
Yes, if you arrive together and all have tickets for the same zone. Arrive early and staff will do their best to seat you together.
Is there an age requirement?
Guests must be 8 or older. Anyone under 16 must be accompanied by an adult.
Are the candles flammable?
No. For everyone’s safety, all candles are flameless.
When should I arrive?
At least 30 minutes before the start. Late arrivals may be refused entry, out of respect for the musicians and the audience.
Can I use my phone during the performance?
Your phone must be on silent for the entire performance. Photos and videos are only allowed during the final piece, when the musicians say so, and without flash.
Can I leave the room during the performance?
Only in an emergency, out of respect for the musicians and the audience.
Can I buy tickets at the venue?
No. Tickets must be bought in advance through the Fever app or website.
Can I transfer my tickets?
Yes, at no extra cost, to any Fever account, with the “Transfer tickets” option on your ticket in the Fever app. For help, contact support with your ticket ID.
Can I change my ticket?
Date changes are possible up to 48 hours in advance: contact support with your ticket ID, or use the change button in the “Tickets” section of the Fever app when it appears. Standard tickets cannot be refunded.
What is a Flexible Cancellation ticket?
A Flexible Cancellation ticket lets you ask for a refund or exchange your ticket if you decide not to attend the experience.
When can I return my Flexible Cancellation ticket?
Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.
What documents do I need to cancel my ticket?
No documentation is needed.
How long does a refund take and how will I receive it?
If you paid by credit card or PayPal, it can take 10 days or more to appear on your statement. If you paid with a voucher, you will receive a new voucher in the app.
Will I get a full refund?
Yes, except for the 10% Flexible Cancellation fee.
If I opt for an exchange, when will I receive the new ticket?
You will immediately receive a voucher for the same value, which you can use on the same experience.
How do I request my refund?
Request it through this form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452
How do I book a ticket for my carer?
Guests who need care throughout the experience can request one free ticket for a personal carer. You must first hold a valid ticket, then send proof of need through the support form. You will then receive a voucher to get the free carer ticket in the Fever app, subject to availability. At entry, show your regular ticket together with the carer ticket.
Where can I find my ticket?
In the “Tickets” section of the Fever app, signing in with the same method you used to buy. Your QR code is also in your purchase confirmation email, so you don’t need to print anything.
What happens if the weather affects the event?
If the weather affects your experience (for example a change of venue or a postponement), you will be notified by email in advance.
Where is the experience taking place?
In the Große Dürnitz of Schloss Neuburg, Residenzstraße 2, 86633 Neuburg an der Donau.
How do I get to the venue?
From Ingolstadt it is about 20 minutes by car via the B16. By public transport, take the regional train towards Donauwörth to Neuburg (Donau), then walk about 15 minutes to the castle.
Is there food or drink at the venue?
No food or drink is sold at the venue.
Can I bring animals?
Pets are not allowed at this venue, but service animals are welcome.
Does the venue have disability access?
Yes, the venue is step-free.
What is the “Candlelight Photo”?
An add-on you can buy with your ticket: a photo taken in a dedicated area of the venue and printed as an instant, Polaroid-style picture. Each purchase includes one picture.
Can I buy the “Candlelight Photo” at the venue?
Yes, unless it has sold out. Those who buy it online with their tickets get priority, and at the venue only card payment is accepted.
When and where is my photo taken?
Before the concert: the photo area closes 10 minutes before the start, so arrive at least 30 minutes early. Once inside, staff will show you where to go. You choose your picture before it is printed and collect it at the exit after the concert. If you leave without it, there is no refund or rescheduling.
What is the “Candle 3-Pack”?
Three high-quality electric candles that recreate the glow of a real candle.
How do I collect the “Candle 3-Pack” if I buy it online?
At the designated point in the venue, at the time of your concert. As it is tied to that date and venue, it cannot be returned or refunded.
Is there a dress code? What should I wear?
There is no dress code. We recommend dressing comfortably, in clothes suited to the season.
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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