Fever exclusive

The Brown Hotel - Crystal Ballroom

4.8(142)
Duration
60 minutes
Live music
String quartet
Ambience
Lit by candles
Ages
8+
Venue
Indoor
From
$48.00

Experience highlights Why you'll love it

  • Taylor Swift on strings

    Taylor Swift on strings

    Hear Taylor Swift's best-known songs arranged for string quartet and played live in an intimate candlelit setting.

  • Surrounded by a thousand candles

    Surrounded by a thousand candles

    Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.

  • An extraordinary setting

    An extraordinary setting

    Experience this unique concert in a stunning candlelit setting.

Program The music that awaits you

  • Love Story
  • Red Medley
  • Anti-Hero
  • The Fate of Ophelia
  • Reputation Medley
  • Cruel Summer
  • Folklore Medley
  • Shake It Off
  • You Belong With Me
  • 1989 Medley
  • I Can Do It With A Broken Heart

Performers

  • String quartetListeso

Gallery

In short About the concert

Discover the music of Taylor Swift as you've never heard it before, played live by a string quartet in the Crystal Ballroom of The Brown Hotel in Louisville, surrounded by the glow of candles. A Candlelight concert is a multi-sensory live music experience in an awe-inspiring setting.

This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.

On the day How it works

  1. Arrive early

    Arrive early

    Doors open 45 minutes before the concert. Late entry is not permitted once the concert has started.

  2. Find your seat

    Find your seat

    Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.

  3. Let the music take over

    Let the music take over

    Enjoy 60 minutes of live music surrounded by candles.

Reviews What guests are saying

4.8/5

based on 142 reviews

Elizabeth R.

feb 2025

It was an exceptional experience.

Jada G.

feb 2025

What a beautiful evening, thank you!

Guilhem H.

feb 2025

Friendly staff and beautiful music! It was our first Candlelight event and we loved it!

Yago

feb 2025

Friendly staff, great location and superb artist. It was a great event. Highly recommended

Carolyn W.

feb 2025

Gorgeous music, venue heavenly indeed

About the venueThe Brown Hotel - Crystal Ballroom

The Brown Hotel - Crystal Ballroom 1

A Louisville landmark since 1923, The Brown Hotel is an elegant, historic property known for its opulent Georgian-Revival architecture, luxurious accommodations, and Southern hospitality. Located in the heart of downtown, it offers refined dining, including the famous Hot Brown sandwich, and easy access to the city’s cultural and entertainment venues.

  • Address

    335 West Broadway, Louisville, 40202

  • Parking

    Paid parking is available at the Brown Hotel Garage (PARC) or on the street. Paid valet parking is also available.

  • Accessibility

    The venue is accessible and ADA compliant.

FAQs Frequently asked questions

What are the different ticket types?
The room is divided into sections A, B and C (or even D) based on the quality of the view. Seats are assigned at the entrance with the help of our staff, on a first-come, first-served basis and according to the type of ticket you purchased.
Can I sit together with friends?
Yes, you can sit with your friends if you arrive together and all have tickets for the same zone. We recommend arriving in good time, and we will do our best to accommodate you.
Is there an age requirement for the event?
All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.
Are the candles flammable?
For the safety of attendees, all candles are flameless.
When should I arrive?
Doors open 45 minutes before the show. Please arrive at least 30 minutes before the concert starts so you can be assigned a seat within your purchased zone. The concert begins on time and the audience must already be seated. If you arrive late, out of respect for the musicians and the audience, you will not be allowed to enter.
Can I use my phone during the performance?
Your phone must be on silent during the entire performance. Photos and videos can only be taken during the final piece, without flash, as indicated by the musicians.
Can I leave the concert room during the performance?
Out of respect for the musicians and the audience, you will not be able to leave your seat except in an emergency.
Can I purchase tickets at the door?
Tickets are not sold on site; they can only be purchased in the Fever app or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free: just tap "Transfer Tickets" on your ticket in the Fever app. If you need help, contact us and include your ticket order number.
Can I change my ticket?
This experience allows date changes up to 48 hours in advance. To make a change, contact us and include the ticket ID of your purchase. You can also check whether this option is available on your ticket in the "Tickets" section of the Fever app: if it is enabled, the "Change date and/or time" button will appear. No refunds are permitted under any circumstances; for more information, see our Terms and Conditions. If you selected the Flexible Cancellation add-on, see the questions below.
What is a Flexible Cancellation ticket?
A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.
When can I return my Flexible Cancellation ticket?
Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.
What documents do I need to cancel my ticket?
No documentation is needed.
How long does a refund take and how will I receive it?
If you paid by credit card or PayPal, the refund can take 10 days or more to appear on your statement. If you paid with a voucher, you will receive a new voucher in the app.
Will I get a full refund?
Yes, except for the 10% Flexible Cancellation fee.
If I opt for an exchange, when will I receive the new ticket?
A voucher for the same value is issued immediately, and you can use it on the same experience.
How do I request my refund?
Request it through this form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452
Can I have a ticket for a carer?
Guests who need assistance throughout the experience can apply for one free pass for their personal assistant or support worker. Contact us with proof that you need a carer ticket, and we will send you a voucher to get your free carer ticket in the Fever app, subject to availability. You will need to show your regular ticket together with the carer ticket when entering the venue.
Where can I find my ticket?
You can find your ticket in the "Tickets" section of the Fever app (available on the Apple App Store and Google Play). Remember to log in with the same method you used to make the purchase. Your QR code is also in your purchase confirmation email.
What happens if the weather conditions do not allow the event to take place?
If the weather affects your experience in any way (a change of location or a postponement), we will notify you by email in advance.
Where is the experience taking place?
The event is held at The Brown Hotel - Crystal Ballroom, 335 W Broadway, Louisville, KY 40202.
How do I get to the venue?
The Brown Hotel is at 335 W Broadway, Louisville, KY 40202. Paid parking is available at the Brown Hotel Garage (PARC) or on the street, and paid valet parking is also available.
Will food and beverages be available on site for purchase?
Yes, you will be able to purchase food and beverages at this event; however, gluten-free or vegan options may not be available.
Can I bring animals? Are service dogs allowed?
No pets are allowed at this venue, but service animals are welcome.
Is the venue accessible?
Yes, the event is held in an accessible venue that is ADA compliant.
Is there parking available?
Paid parking is available at the Brown Hotel Garage (PARC) or on the street. Paid valet parking is also available.
Is there a dress code? What should I wear?
There is no dress code. We recommend dressing comfortably, in clothes suited to the season.

Need help?

Contact Support here.

Select date and session

Select date and session

Sat
30 Jan
2027
8:45 PM
Zone C
$48.00
Zone B
$60.00
Zone A
$72.50
1 ticket

Candlelight Photo

Includes an instant photo of you or your group in a candlelit environment. Save 20% by purchasing online.
Add for $10.00
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Candle 3-Pack

Take the magic of Candlelight home! A pack of 3 premium electric candles that perfectly recreate the warm, flickering glow of Candlelight.
Add for $20.00
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