Candlelight Photo
Includes an instant photo of you or your group in a candlelit environment. Save 20% by purchasing online.
Fever exclusive
From
$42.50Experience highlights Why you'll love it
Juan Luis Guerra on strings
Hear the songs of Juan Luis Guerra reimagined by a live string quartet, in an intimate candlelit setting.
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Program The music that awaits you
- La Bilirrubina
- La Llave De Mi Corazon
- Visa Para un Sueño
- Ojalá Que Llueva Café
- Burbujas de Amor
- Bachata Rosa
- Frío Frío
- Bachata En Fukuoka
- Mi Bendición
- A Pedir Su Mano
- Quisiera
- El Niágara en Bicicleta
- Las Avispas
- La Travesia
Gallery
In short About the concert
Discover the music of Juan Luis Guerra in a new light: his best-loved songs, arranged for string quartet and performed live in the Ann & David Hicks Auditorium of the Jacksonville Public Library, surrounded by the glow of candles. An intimate Candlelight concert for everyone who loves his music.
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
On the day How it works
Arrive early
Doors open 45 minutes before the concert. Late entry is not permitted once the concert has started.
Find your seat
Seats are not numbered: they are taken on a first-come, first-served basis within the zone on your ticket.
Let the music take over
Enjoy 60 minutes of live music surrounded by candles.
Reviews What guests are saying
4.8/5
based on 142 reviews
Elizabeth R.
feb 2025
It was an exceptional experience.
Jada G.
feb 2025
What a beautiful evening, thank you!
Guilhem H.
feb 2025
Friendly staff and beautiful music! It was our first Candlelight event and we loved it!
Yago
feb 2025
Friendly staff, great location and superb artist. It was a great event. Highly recommended
Carolyn W.
feb 2025
Gorgeous music, venue heavenly indeed
About the venueJacksonville Public Library held in the Ann & David Hicks Auditorium
Address
303 N Main St, Jacksonville, 32202
Parking
There is no onsite parking. Street parking and parking garages are nearby, and rideshare is recommended.
Accessibility
The venue is ADA compliant and accessible to guests with disabilities.
FAQs Frequently asked questions
What are the different ticket types?
There are three zones: Zone A, with premium visibility; Zone B, with great visibility; and Zone C, with good visibility.
Can I buy tickets at the venue?
No. Tickets are not available for purchase at the venue. All tickets must be purchased through the Fever app or website (www.feverup.com) before you arrive at the event.
Can I book a ticket for my carer?
Guests who need assistance throughout the experience can apply for 1 free pass for their carer. Once you have purchased your ticket (you must hold a valid ticket before applying), please contact us for more information.
Is there an age requirement for the event?
All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.
Where can I find my ticket?
You'll find your ticket in the “Tickets” section of the Fever app, available on the Apple App Store and Google Play. Remember to log in with the same method you used to make the purchase. Your QR code is also in your purchase confirmation email.
Can I change my ticket?
Subject to availability, you can change the date and/or time of your ticket up to 48 hours before the start of your experience by contacting us with your ticket ID. Refunds are not allowed, unless you have a Flexible Cancellation ticket. For more information, see our terms and conditions.
What is a Flexible Cancellation ticket?
A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.
When can I return my Flexible Cancellation ticket?
Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.
What documents do I need to cancel my ticket?
No documentation is needed.
How long does a refund take and how will I receive it?
If you paid by credit card or PayPal, the refund can take 10 days or more to appear on your statement. If you paid with a voucher, you'll receive a new voucher in the app.
Will I get a full refund?
Yes, except for the 10% Flexible Cancellation fee.
If I opt for an exchange, when will I receive the new ticket?
You'll receive a voucher immediately for the same value, which you can use on the same experience.
How do I request my refund?
Request it through Fever's help center: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452
Where is the experience taking place?
At the Hicks Auditorium, Conference Center at the Main Library, 303 Laura Street N, Jacksonville, FL 32202.
How do I get to the venue?
The venue is in Downtown Jacksonville, with access to public transportation. Rideshare is recommended, as there is no onsite parking.
Is there food served?
No food or beverages are available, and outside food and drink are not allowed.
Can I bring animals?
Animals are not allowed, except for service animals.
Does this venue have disability access?
Yes. The venue is ADA compliant.
Is there parking available?
No, there is no onsite parking. Street parking and parking garages are nearby.
Can I take pictures or videos during the performance?
Photos and videos can only be taken during the final piece, without flash, as indicated by our musicians.
Can I use my phone during the performance?
Your phone must be on silent mode during the entire performance. Photos and videos can only be taken during the final piece, without flash, as indicated by our musicians.
Can I leave the concert room during the performance?
Out of respect for the musicians and the audience, you will not be able to leave your seat except in an emergency.
When should I arrive?
Doors open 45 minutes before the concert. Please arrive around 30 minutes before it starts so you can be assigned a seat within your purchased zone. The concert begins on time and the audience must already be seated: if you arrive late, you will not be allowed in, out of respect for the musicians and the audience.
What happens if the weather does not allow the event to take place?
If the weather affects your experience in any way (a change of location or a postponement), rest assured that we will notify you by email in advance.
Can I sit together with my friends?
Yes, you can sit with your friends if you arrive together and you all have tickets for the same zone. We recommend arriving in good time, and we will do our best to accommodate you.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to any other Fever account at no extra cost: just tap “Transfer Tickets” on your ticket in the Fever app. For additional help, contact us with your ticket ID.
Are the candles flammable?
No. For the safety of attendees, all candles are flameless.
Is there a dress code? What should I wear?
There is no dress code. We recommend dressing comfortably, in clothes suited to the season.
How are seats assigned? Can we sit together?
Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.
Links of interest
Need help?
Contact Support here.
Select date and session
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