Candlelight Photo
Include a snapshot of yourself or your group in a candlelit setting. Save 20% when you buy online.
Fever exclusive
From
€28.00Experience highlights Why you'll love it
Juan Luis Guerra's Caribbean, on strings
The songs that got several generations dancing, arranged for string quartet and played live.
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Program
Tentative programme
- La Bilirrubina
- La Llave De Mi Corazon
- Visa Para un Sueño
- Ojalá Que Llueva Café
- Burbujas de Amor
- Bachata Rosa
- Frío Frío
- Bachata En Fukuoka
- Mi Bendición
- A Pedir Su Mano
- Quisiera
- El Niágara en Bicicleta
- Las Avispas
- La Travesia
Gallery
In short About the concert
The bachata and merengue of Juan Luis Guerra in a string quartet version, by candlelight at the Four Seasons Hotel Madrid. An hour of Caribbean classics rearranged for strings, in a room lit only by candles.
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
On the day How it works
Arrive early
Doors open 30 minutes before the concert and close shortly before it starts. Late entry is not permitted, so we recommend arriving early.
Find your seat
Seats are assigned on arrival, on a first-come basis within the zone of the ticket you purchased.
Let the music take over
60 minutes of live music by candlelight.
Reviews What guests are saying
4.8/5
based on 511 reviews
David M.
nov 2025
Nos ha gustado mucho ,los músicos geniales , y el entorno muy bonito con esa pecera en vivo y el escenario con velas ,sin duda recomendaremos
Diana D.
nov 2025
Espectacular!!
Eva R.
nov 2025
Una experiencia inolvidable y para repetir.
Sandra E.
feb 2025
Mágico y emocionante!
BELINDA G.
feb 2025
Increíble!!
Maria G.
feb 2025
Arreglos fantásticos y un ambiente chulísimo
Victoria F.
feb 2025
Un ambiente muy bonito!
Mluisa M.
aug 2024
estupendo evento, 100% recomendable
Laura R.
aug 2024
Una experiencia muy bonita, ideal para una ocasión especial con una persona especial, lo recomiendo muchísimo!
Jose A.
aug 2024
Me encantó y sobre todo el trabajo del staff
Ana Maria M.
aug 2024
Espectacular, impresionante!!!!
spanishjukebox
jan 2024
Fantástica experiencia
Ana F.
dec 2023
Nos gustó muchísimo el concierto. Todo el personal fue muy atento. ¡El pianista es genial!
About the venueFour Seasons Hotel Madrid
The Four Seasons Hotel Madrid, a 5-star luxury hotel, is located near the Gran Via metro station. Set in a building dating back to 1880, this luxury hotel in the heart of the city is an 8-minute walk from Plaza Mayor and 1 km from Museo Nacional del Prado. It features a spa, a restaurant serving Mediterranean, local and Asian cuisine, and rooms with private bathrooms, some of which offer city views.
Address
Calle de Alcalá 12, Madrid, 28014
Parking
No on-site parking available.
Accessibility
Accessible for guests with reduced mobility; let the staff at the entrance know.
FAQs Frequently asked questions
How long does the experience last?
The Candlelight: Juan Luis Guerra in Madrid lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.
Are real candles used in Candlelight concerts? Are they flammable?
For your safety, the concert's candles operate with LED bulbs. They mimic the light of a flame perfectly without needing real fire, so they don't burn or pose any risk.
What temperature should I expect at the concert? What clothes should I wear?
As these concerts take place in unique historic spaces, the indoor temperature of the venue goes hand in hand with the season. We recommend opting for layers or clothes suitable for the season to ensure you stay comfortable throughout the show.
Will there be food and drink service at Four Seasons Hotel Madrid?
Unfortunately, there will be no food or drink available for sale at this event.
Can I leave the venue during the performance?
Unless it's an emergency, we appreciate that you don't get up from your seat. This helps us maintain the special atmosphere of the event.
Is taking photos or recording videos allowed? Can I use my phone during the performance?
Remember to put your phone on silent before the show begins. To enjoy the experience, we only allow photos or videos without flash during the final song of the set, as indicated by the musicians.
Can tickets be bought at the Four Seasons Hotel Madrid box office?
No, you won't be able to get your tickets at the physical box office or at the entrance to Four Seasons Hotel Madrid. To secure your spot, you must purchase your tickets through the Fever app or official website.
How does seating assignment and zoning work?
The venue is organized into different zones, each priced according to its proximity and view of the stage. Seats are assigned as you arrive at Four Seasons Hotel Madrid, respecting the order of entry and the category of your ticket.
Can we sit together if we're a group?
Yes, you can sit together perfectly. To ensure contiguous seats, the whole group must arrive at the same time and have tickets in the same category. We suggest coming 30 minutes early so our team can seat you together without any problem.
Can tickets for Candlelight: Juan Luis Guerra be gifted?
Of course! The best way is to buy a Candlelight Gift Card so they can freely choose the date and tribute concert they want. If you already have tickets for a specific day, gift them directly through the "Transfer Tickets" tab in the Fever app.
What is "Candlelight Photo"?
Capture your night with this photo pack in a special Four Seasons Hotel Madrid location. Our team will deliver an instant printed photo in Polaroid format for you to take home.
Can I buy "Candlelight Photo" photos at Four Seasons Hotel Madrid?
If there is still availability, you can purchase your Candlelight Photo at the venue itself, paying exclusively with a credit or debit card. Remember, online buyers have priority over sales at Four Seasons Hotel Madrid.
When will I receive the photo?
Choose your favorite pose for the instant print. While you're enjoying the music, our team will be preparing it for you to take home. Make sure to pick it up before you leave - we can't store it afterwards!
What does the "Pack of 3 candles" include? Are they real?
The package includes 3 high-quality LED candles that perfectly recreate the warm, flickering glow of candlelight. They are not real, so they are completely safe and ideal for decorating your home.
What is the "Pack of 3 candles" pickup and return policy?
Packages you buy online will be ready for pickup at the concert. Keep in mind that the "Pack of 3 candles" is exclusive to that day and venue, so we do not accept returns or refunds.
Where can I find my tickets for Candlelight: Juan Luis Guerra in Madrid?
Go to the Fever app (available on Apple App Store or Google Play) and head straight to the "Tickets" section to see them. Just make sure you're logged in with the same user you paid with. You'll also have your QR code in the purchase confirmation email. They're digital, so no printing is needed!
Can I transfer or send my tickets to another person?
Yes, you can transfer tickets for free by tapping "Transfer tickets" within the Fever app. If any issue arises during the process, contact us and provide the ticket number so we can check it.
What is the cancellation and refund policy?
You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.
What time should I arrive? Is there a late entry policy?
It's best to come at least 30 minutes early to sit down calmly. Remember, doors close 5 minutes before the show starts, and if the concert has already begun, you won't be able to enter. We want to ensure the best experience for everyone!
When should I arrive to have my photo taken?
We recommend arriving at least 30 minutes early so there's enough time to take your photo. The photo session takes place before the show and ends 10 minutes before it starts.
Where do I have to go to have my photo taken?
As soon as you step into Four Seasons Hotel Madrid, you'll be directed to the photo area. If you have any questions, just ask our team!
Is there parking available at Four Seasons Hotel Madrid?
Unfortunately, there is no parking available for attendees, so we recommend using public transportation.
Is there a dress code for Candlelight concerts?
There is no formal dress code for the event. We advise going for a comfortable style so you can enjoy the evening to the fullest.
Are pets or animals allowed in Four Seasons Hotel Madrid? What about service animals?
We're sorry, but pets are not allowed in this venue. However, your guide dogs or assistance dogs are of course welcome.
Do you offer free tickets for caregivers or assistants of people with disabilities?
Of course, it's totally possible to get a free pass for your assistant or caregiver. Just contact us with a quick message and we'll sort everything out as soon as we can.
Is Four Seasons Hotel Madrid accessible for people with reduced mobility (PRM)?
Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.
Links of interest
Need help?
Contact Support here.
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