Candlelight Open Air: Tribute to Michael Jackson

Yes, there are two general parking lots available to guests at no cost. Both lots are accessible off Palomar Airport Road and Paseo Del Norte.

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same method you used to make the purchase. You will also find your QR code in your purchase confirmation email.

Yes, you can transfer your tickets to anyone for free. It is as easy as tapping "Transfer Tickets" on your ticket in the Fever app. Please contact us if you need additional help, and make sure to include your ticket order number.

You can change the date of your ticket up to 24 hours in advance. To do so, please contact us and provide the ticket ID associated with your purchase (the unique code you received when you purchased your ticket, found in your confirmation email or in the Fever app). Alternatively, you can check whether the exchange option is available in the "Tickets" section of the Fever app: if so, the "Exchange date and/or time" button will appear; simply tap it and follow the on-screen instructions. Please note that refunds are not available under any circumstances. For more details, consult our Terms & Conditions.

No refunds are permitted under any circumstances. For more information, you can consult our Terms & Conditions. A Flexible Cancellation add-on is available for purchase, which offers an alternative policy.

You can cancel your Flexible Cancellation ticket if you request it up to 48 hours before the experience starts; you just need to contact us. Please note that the ticket becomes non-refundable if it is transferred to another user.

The concert space is divided into different sections based on the quality of the view. Staff at the entrance will help you find the section you purchased on your ticket. Seating in these sections is first come, first served, according to the section you selected.

Yes, you can sit with your friends as long as you arrive together and all have tickets for the same zone. We recommend arriving early, and we will do our best to seat you together.

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Tickets will not be sold on site; they can only be purchased in the Fever app or on the Fever website.

Please arrive at least 30 minutes early to be seated in your assigned zone. Doors close 5 minutes prior to the start. Late arrivals will not be permitted, out of respect for the performers and other guests.

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant or support worker. Please contact us and we will provide you with a voucher that you can use to get your free carer ticket in the Fever app (subject to availability).

Food and beverages will not be available for purchase at this event.

Yes, guests can leave the concert area during the performance to use the restroom. Guests will be allowed back into the concert space during breaks between songs to minimize disruption for the musicians and other audience members.

For the safety of attendees, all candles are flameless.

Your phone must be on silent mode during the entire performance. Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.

Candlelight concerts at The Flower Fields are held in an outdoor space, so temperatures may vary depending on the time of year. We recommend dressing accordingly to fully enjoy the Candlelight experience.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.