Candlelight: Tribute to Michael Jackson

No. For safety reasons, all candles are flameless.

Arrive at least 30 minutes before the concert starts so you can get a seat in your zone. The concert starts on time and the audience must already be seated by then. No entry is possible after the concert has started.

Your phone must be switched to silent for the entire performance. Photos and videos are only allowed during the last piece and without flash, as specified by the musicians.

Out of respect for the musicians and the audience, we ask that you only leave your seat in an emergency.

The stadium tour starts at 4:00pm and lasts approximately 90 minutes. Please arrive a few minutes beforehand.

The meeting point is Stadion Fenster Nord.

A tour of the RheinEnergieSTADION, home of 1. FC Köln, with access to areas usually reserved for VIPs and players: you'll walk through the players' tunnel onto the pitch, sit on the 1. FC Köln team bench and get a glimpse of the FC changing room. The tour is suitable for both children and adults.

No. For the tour you need the separate add-on ticket “Stadium Tour”; a regular concert ticket doesn't include it. Tour tickets are only available together with a concert ticket on the website feverup.com and not on site.

No. Tickets aren't available on site, only via the Fever app or the Fever website.

Yes, free of charge. Tap "Transfer tickets" next to your ticket in the Fever app. If you need further help, contact support and provide your order number.

You can change the date or time up to 48 hours in advance: contact support with your ticket ID, or check in the Fever app under "Tickets" whether the "Change date and/or time" button is available. A refund is not possible under any circumstances. You'll find more details in the T&Cs.

If you need assistance, you can request a free ticket for your companion: contact support with proof. After review, you'll receive a voucher that you can redeem in the app for a free companion ticket, subject to availability. Both tickets must be shown at entry.

In the "Tickets" section of the Fever app, logged in with the same method you used to purchase. Your QR code is also in your confirmation email. You don't need to print anything: just show it on your smartphone.

If the weather affects the event, for example through a venue change or postponement, we'll notify you in advance by email.

In the "12. Mann" box at the RheinEnergieSTADION, Aachener Str. 999, 50933 Köln-Lindenthal.

By public transport: KVB line 1 to the "Rheinenergie-Stadion" stop. Line 1 connects with Deutsche Bahn at the "Bahnhof Weiden-West" and "Köln Messe/Deutz" stops. By car: via the Kreuz Köln-West motorway junction (A1/A4); from the A1 take the Köln-Bocklemünd, Köln-Lövenich or Köln-Weiden/Frechen exits, from the A4 take Köln-Klettenberg or Frechen-Nord, then follow the signs to the stadium. Around the stadium there are around 7,500 car parking spaces.

Use the North Entrance.

You can buy drinks at this event.

Pets are not allowed. Assistance animals are welcome.

Yes, the event takes place at an accessible venue.

Yes, there's free parking available on site.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.