Candlelight: Tribute to Michael Jackson

All guests must be at least 8 years old to attend. Anyone under 16 must be accompanied by an adult.

Subject to availability, changes to the date and/or time are possible up to 48 hours before the experience begins. If this is the case, please contact us via Fever's contact form, stating your ticket ID. Refunds are not possible under any circumstances. You can find more information in our T&Cs.

With the Flexible Refund Ticket, you can request a full refund if you decide not to attend the experience. This policy only applies to selected events and only if you've purchased a Flexible Refund Ticket.

You can return your Flexible Refund Ticket and receive a full refund if you contact us up to 48 hours before the experience begins. Please note that the ticket is not refundable if it's transferred to another user.

No documents are required for your refund request.

Please contact us via Fever's contact form to have your ticket refunded.

Kehrwieder 6, 20457 Hamburg.

Public transport: The best option is to take the U3 to the "Baumwall" station. From there, it's just a few minutes' walk. Buses or other trains can be checked via the HVV timetable information depending on your starting point. By car: The address to enter into your sat nav is Kehrwieder 6, 20457 Hamburg (Speicherstadt / HafenCity). Take the A1 / A7 via the Elbbrücken or the Elbtunnel towards the city centre, then head towards HafenCity / Speicherstadt and follow the signs for "Kehrwieder". Please note: there can be traffic or road closures in the Speicherstadt/HafenCity area depending on the time of day, so allow a bit of extra time.

Yes, parking is available: right in front of the theatre at weekends, and in a car park about 300 metres away on weekdays. Parking is chargeable.

Yes, although they're not included in the ticket price.

Pets aren't allowed, with the exception of service animals. Please fill in Fever's contact form if you'll be accompanied by a service animal.

No, unfortunately the venue isn't accessible.

According to our musicians, photos and videos can only be taken during the final piece and without flash.

Your phone must be switched to silent for the entire performance. According to our musicians, photos and videos can only be taken during the final piece and without flash.

Out of respect for the musicians and the audience, you can only leave your seat in an emergency.

Please arrive at least 30 minutes before the concert starts to get a seat in the zone you've purchased. The concert will start on time, and the audience must be seated beforehand. If you arrive late, you won't be able to enter the show, out of consideration for the musicians' performance and the audience's experience.

Should weather conditions affect your experience in any way (change of venue/postponement), we will of course notify you in advance by email.

Yes, you can sit with your friends if you come together and all have tickets for the same zone. We recommend arriving on site in good time, and we'll do our best to seat you accordingly.

Yes, you can transfer your tickets to any other Fever account at no extra cost. Simply click on "Transfer tickets" on your ticket in the Fever app. If you need further help, just contact us with your ticket ID.

You'll find your ticket in the "Tickets" section of the Fever app, which you can download from the Apple App Store or Google Play. Please remember to log in using the same login method you used to make the purchase. You can also find your QR code in your purchase confirmation email. There's no need to print anything out. Just show your Fever ticket from your smartphone at the venue.

Please note that, for the safety of participants, all candles will be flameless.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.