Candlelight: Ed Sheeran Meets Coldplay

All guests must be at least 8 years old to attend. Anyone under the age of 16 must be accompanied by an adult.

Subject to availability, changes to the date and/or time are possible up to 24 hours before the start of the experience. In this case, please contact us quoting your ticket ID. Refunds are not possible under any circumstances. For more information, please see our Terms and Conditions.

The experience takes place at Schloss Rahe in Aachen (Schloß-Rahe-Straße 15, 52072 Aachen).

By public transport: From Aachen main station, take bus lines 3A, 3B, 13A, 13B or 44 to the Ponttor stop, then lines 17, 27, 37, 47 or 77 to the Wildbach stop (Aachen-Laurensberg). From Aachen bus station, lines 17, 27, 37, 47 and 77 run to the Wildbach stop. From there, walk a short distance towards Laurensberg town centre, turn right into Schloss-Rahe-Straße after about 80 metres, and walk through the tunnel under the railway embankment: at the next bend you'll see the entrance to Schloss Rahe (about an 8-minute walk). By car from Cologne: Take the A4 towards Aachen to the Aachen motorway junction, then stay on the A4 (right-hand lanes) towards Antwerp, Eindhoven, Heerlen, Aachen and take exit 2 Aachen-Laurensberg. Turn right towards Aachen and stay on this road until you pass the Aachen town sign, then turn right towards Laurensberg and continue straight ahead to Schloss-Rahe-Straße. Turn right there following the sign for 'Schloss Rahe' and drive through the railway embankment tunnel.

Yes, drinks are sold on site.

Pets are not allowed, except for service animals. If you'd like to be accompanied by a service animal, please contact Fever customer service in advance.

Yes, the venue is wheelchair friendly and accessible to people with reduced mobility.

Free parking is available on the grounds of Schloss Rahe.

According to our musicians, photos and videos may only be taken during the last piece and without flash.

Your phone must be switched to silent throughout the performance. According to our musicians, photos and videos may only be taken during the last piece and without flash.

Out of respect for the musicians and the audience, you may only leave your seat in an emergency.

Please arrive at least 30 minutes before the concert starts to get a seat in your booked zone. The concert will start on time, and the audience must be seated beforehand. If you arrive late, entry will not be possible out of respect for the musicians and the audience.

Should weather conditions affect your experience in any way (change of venue or postponement), we will of course notify you in advance by email.

Yes, you can sit with your friends if you arrive together and all have tickets for the same zone. We recommend arriving on site in good time, and we'll do our best to seat you accordingly.

Yes, you can transfer your tickets to any other Fever account at no extra cost. To do this, tap 'Transfer tickets' on your ticket in the Fever app. If you need further help, please contact us quoting your ticket ID.

You can find your ticket in the 'Tickets' section of the Fever app (available on the Apple App Store and Google Play). Log in using the same method you used to purchase. You can also find your QR code in your purchase confirmation email. You don't need to print anything: simply show your Fever ticket on your smartphone at the venue.

For guests' safety, all candles are flameless.

No, the concert lasts 60 minutes and has no interval.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.