Candlelight Planetarium: Neo-Soul Favorites ft. Songs by Prince, Childish Gambino, & More

You can change the date of your ticket up to 24 hours in advance. To do so, contact us with the ticket ID of your purchase, the unique code you will find in your confirmation email or in the Fever app. You can also check whether the exchange option is available in the “Tickets” section of the Fever app: if it is, tap “Exchange date and/or time” and follow the instructions. Refunds are not available under any circumstances; for more details, see our Terms & Conditions.

No refunds are permitted under any circumstances. For more information, see our Terms & Conditions. A Flexible Cancellation option is available for purchase, which offers an alternative policy.

You can cancel your Flexible Cancellation ticket if you request it up to 48 hours before the experience starts: just contact us. Please note that the ticket becomes non-refundable if it is transferred to another user.

The theater is divided into sections based on the quality of the view. Our staff will assign your seat at the entrance, on a first-come, first-served basis and according to the section you selected.

Yes, as long as you arrive together and all have tickets for the same zone. We recommend arriving early, and we will do our best to seat you together.

All guests must be 8 years old or older. Anyone under 16 must be accompanied by an adult.

No. Tickets are not sold on site: they can only be purchased in the Fever app or on the Fever website.

Please arrive at least 30 minutes early to be seated in your zone. Doors close 5 minutes before the start, and late arrivals will not be admitted, out of respect for the performers and other guests.

Guests who need assistance throughout the experience can apply for one free pass for their personal assistant or support worker. Contact us and we will send you a voucher to get your free carer ticket in the Fever app, subject to availability.

Yes, you will be able to buy food and drinks at this event.

Out of respect for the musicians and the audience, you will not be able to leave your seat except in an emergency.

For everyone's safety, all candles are flameless.

Your phone must be on silent throughout the performance. Photos and videos can only be taken during the final piece, without flash, as the musicians will indicate.

We do our utmost to keep the venue comfortable, but temperatures may vary with the season, so we suggest dressing accordingly.

If the weather affects your experience in any way (a change of location or a postponement), we will notify you by email in advance.

Pets are not allowed at this venue, but service animals are welcome.

Yes, the event is held in an accessible venue.

Yes, free parking is available.

There will be no strobe lights, but please note that a projection show with moving images of the celestial skies will play in the planetarium during the concert.