Candlelight: Tribute to Rawayana

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

You can find your ticket in the "Tickets" section of the Fever app (available on the Apple App Store and Google Play). Remember to log in with the same method you used to make the purchase. You will also find your QR code in your purchase confirmation email.

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. To make one, please contact us with your ticket ID. Refunds are not allowed unless you bought the Flexible Cancellation option (see below). For more information, please refer to our T&Cs.

A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.

No documentation is needed.

If you paid by credit card or PayPal, it can take 10 days or more for the refund to appear on your statement. If you paid with a voucher, you will receive a new voucher in the Fever app.

Yes, except for the 10% Flexible Cancellation fee.

You will immediately receive a voucher for the same value, which you can use on the same experience.

Through this form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452

At The Abbey, in Orlando.

The venue is at 100 S Eola Dr, Unit 100, Orlando, 32801.

Alcoholic beverages are available for purchase for guests over 21. You may bring a bottle of water.

Animals are not allowed, except for service animals.

This venue is ADA compliant.

There is limited street parking at the venue, but there are several paid garages within walking distance. We also recommend using rideshare services.

Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.

Your phone must be on silent mode during the entire performance. Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.

Out of respect for the musicians and the audience, you will not be able to leave your seat except in an emergency.

Please arrive at least 30 minutes before the concert starts so you can be assigned a seat within your purchased zone. The concert begins on time and the audience must be seated beforehand. If you arrive late, you will not be allowed in, out of respect for the musicians and the audience.

If the weather affects your experience in any way (a change of location or a postponement), we will notify you by email in advance.

Yes, you can sit with your friends if you arrive together and you all have tickets for the same zone. We recommend arriving in good time, and we will do our best to accommodate you.

Yes, you can transfer your tickets to any other Fever account at no extra cost: just tap "Transfer Tickets" on your ticket in the Fever app. For further help, contact us with your ticket ID.

For the safety of attendees, all candles are flameless.

It is an add-on that gives you one instant, polaroid-style printed photo, taken in a specially designated area of the venue before the concert. You can buy it online with your tickets, or at the venue by credit card while photos remain available; online purchases have priority. Photos are taken until 10 minutes before the concert starts, so arrive at least 30 minutes early. You will receive a separate QR code by email for the photographer to validate. You choose your picture, it is printed during the concert and you collect it at the exit: pictures left behind cannot be kept, refunded or rescheduled. Refunds are only given if the photo experience is canceled for internal reasons.

All Candle 3-Packs purchased online must be collected at the designated location at the venue at the time of your event. As they are tied to the specific event date and location, they are non-refundable and non-returnable. All sales are final.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.