In short About the experience
More sessions added through to 10 January! Get your tickets now!
Titanic. The Human Story is a narrative experience about the people aboard the ship on its maiden and final journey. Through photographs, handwritten letters and personal belongings, and survivor testimonies on your audio guide, you can see recreated interiors at natural size.
Experience highlights Highlights

Audio-guided journey
Embark on an audio-guided experience of the events aboard the ship on that fateful day in 1912.

Real artefacts
Unravel the true story of the ship through personal belongings, photographs and relics from passengers and crew.

Your audio guide
Included with every ticket: testimonies from passengers and survivors, period music and sound effects.

A recreated ship
Walk through recreated interiors, from a first-class suite to a humble third-class cabin.
Gallery Photo gallery
Reviews Reviews
4.4/5
based on 4812 reviews
Rachel P.
oct 2026
Was great for young and old.
Catherine S.
oct 2026
Well presented
Raewyn K.
oct 2026
Fabulous audio tour, great stories, info and artefacts. Be prepared to spend easy two hours!
Deb G.
oct 2026
Sad. Beautiful. Interesting. Respectful
Donald F.
oct 2026
Brilliant
Ngatu L.
oct 2026
Amazing! Would definitely go again!
Lynn K.
oct 2026
Was very interesting, the audio was great, not too long for each section. Would highly recommend the experience to everyone
Ken W.
oct 2026
Well organlsed, helpful staff, great exhibition
Theresa J.
oct 2026
Very great experience, love it. Will definitely do again
Aidan H.
oct 2026
Amazing experience, well voiced commentary - well worth the visit. Thanks.
Kay L.
oct 2026
Anazing exhibition and well designed
Maria G.
oct 2026
We all really enjoyed the titanic experience. Lots of information and really made you question things . Would definitely recommend it to anyone that is thinking about going .
Sue W.
oct 2026
Great exhibition, reminder of history
Lilian M.
oct 2026
Very good experience!!
Tamara J.
oct 2026
Amazing experience, so immersive
User Photo Gallery Photos from our fans
About the venueSmith & Caughey's building
Smith & Caughey’s building on Queen Street in Auckland is a historic landmark with a legacy spanning over a century. Its architecture reflects early 20th-century commercial design, featuring a prominent facade that once anchored the department store’s presence. The building stood as a significant part of Auckland’s central city streetscape, blending heritage elements with urban history.
Address
261 Queen St, Auckland CBD, New Zealand, 1010
Parking
No onsite parking. Nearby public car parks: Victoria Street Car Park and Civic Car Park.
Accessibility
The exhibit is wheelchair accessible.
FAQs FAQs
Is there an age requirement?
Is the venue accessible?
Is there parking available?
Does the experience take place in an indoor or outdoor venue?
Will food and beverage be available on site for purchase?
Will there be an audio guide?
Can I change the date of my ticket? Are refunds allowed?
Can I transfer my tickets to another person?
Do I need to print my ticket?
Can I bring animals? Are service dogs allowed?
Will there be strobe lights?
Is there a dress code?
Links of interest
Need help?
Contact Support here.
Select date and session
Select date and session
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