The Jury Experience Puebla: Theft Case Tickets

⭐ You've been called for jury duty. Step into a gripping courtroom drama where the audience is the jury. Listen to testimonies, analyze the evidence, and in the end, decide... Guilty or Not Guilty?

How it works

1 Take your seat Arrive 30 minutes early. Doors close at the start, and late entry is not permitted.

2 Listen to the case Analyse each testimony, spot contradictions, and vote at key moments to steer the trial.

3 Deliver your verdict The jury speaks. Innocent or guilty, the outcome rests solely in your hands.

Practical Information

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Duration60 minutes Doors open 30 minutes before the start

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LocationTeatro Gabriel Pastor Avenida 37 Poniente 705, Gabriel Pastor 1ra Sección, Heroica Puebla de Zaragoza, 72420

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Age requirement12+ Under 16s must be accompanied by an adult

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AccessibilityWheelchair accessible Wheelchair area

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Groups & privatesTake the stand +30 people or private event

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Gift cardSend as a gift Give the gift of memories to someone special

Frequently Asked Questions

About the experience

What are the different seating zones?

The venue is divided into sections based on view quality. Seats are assigned at entry on a first-come, first-served basis within the section you purchased.

Can my friends and I sit together?

Yes, if you arrive together and all have tickets for the same zone. We recommend arriving early.

Will food and drinks be available to purchase at the venue?

Yes, you will be able to purchase food and drinks. There will be no gluten-free or vegan options.

Can I leave the room during the show?

No, except in an emergency.

Can I use my phone during the show?

Phones must be on silent. Photos and videos are only allowed during the final curtain and without flash.

Will there be strobe lights?

No.

How do I vote?

You will be given a paddle. When the Judge signals, raise it to vote according to the options available.

Is there any sensitive content I should be aware of?

Yes. Our experiences may include mature themes such as crime, violence, grief, substance use, domestic violence, medical injury, or emotional manipulation, and contain moments of intense emotional conflict.

About your tickets

Can I buy tickets at the box office?

No. Tickets can only be purchased through the Fever app or website.

Where can I find my ticket?

In the "Tickets" section of the Fever app, or in your confirmation email. Log in using the same method you used to purchase.

Do I need to print my ticket?

No, tickets are validated through the Fever app upon arrival.

Can I transfer my tickets to someone else?

Yes, for free. Use the "Transfer tickets" option in the Fever app.

Can I change the date or time of my tickets?

Changes are allowed up to 24 hours before the experience. Contact us with your ticket ID, or use the "Change date and time" feature in the app if available. No refunds will be given.

Can I get a refund for my tickets?

No refunds are permitted. There is an optional Flexible Cancellation add-on that offers an alternative cancellation policy.

If I buy Flexible Cancellation, can I get a refund?

Yes, you can cancel up to 48 hours before the start by contacting us. The ticket will not be refundable if transferred to another user.

Access and location

Where is the experience held?

Teatro Gabriel Pastor - Avenida 37 Poniente 705, Gabriel Pastor 1ra Sección, Heroica Puebla de Zaragoza, 72420.

When should I arrive?

Doors open 30 minutes before the start and close 5 minutes before. Late entry is not permitted.

Is there an age requirement?

Yes, 12+. Children under 16 must be accompanied by an adult.

Can I bring animals? Are service dogs allowed?