Candlelight: The Lord of the Rings

Guests must be 8 years old or older. Anyone under the age of 16 must be accompanied by an adult.

In the "Tickets" section of the Fever app, signed in with the same account you used to buy it. Your QR code is also in your purchase confirmation email.

You can change the date or time of your ticket, subject to availability, up to 48 hours before the start of the experience. Contact us at https://fever.zendesk.com/hc/en-us/requests/new with your ticket ID. Refunds are not allowed, except for Flexible Refund tickets.

Available for selected events, a Flexible Refund ticket lets you get a full refund if you decide not to attend the experience.

Up to 48 hours before the experience starts. The ticket becomes non-refundable once it has been transferred to another user.

No documentation is needed.

Submit a request through our support form: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452

The Sanctuary Church FTL is at 1400 North Federal Highway, Fort Lauderdale. You can get there by car or rideshare.

No food is served. An on-site bar sells alcoholic and non-alcoholic drinks.

No animals are allowed, except service animals.

Yes. The venue is ADA compliant.

Yes, free parking is available on site.

Photos and videos can only be taken during the final piece, without flash, as indicated by our musicians.

Your phone must be on silent throughout the performance. Photos and videos are only allowed during the final piece, without flash.

No, except in an emergency.

We recommend arriving at least 30 minutes early. Doors open 60 minutes before the show and close 5 minutes before it starts; late arrivals will not be admitted.

If the location changes or the event is postponed, you'll be notified by email in advance.

Yes, as long as you all have tickets for the same zone and arrive together, early.

Yes. You can transfer your tickets to any Fever account at no cost, using "Transfer Tickets" in the app. If you need help, contact us with your ticket ID.

No. All the candles are flameless.

A photo experience you can buy, taken in a designated area before the concert, with one instant polaroid-style print per purchase. You can also buy it at the venue if it hasn't sold out (online purchases have priority; credit card only on site). It closes 10 minutes before the concert, so arrive at least 30 minutes early. You choose your picture before printing, staff print it during the concert and you collect it at the exit; pictures can't be held, and if you leave without them there is no refund or rescheduling. Show the QR code from its separate email to the photographer. Refunds are only given if the photo opportunity is canceled for internal reasons.

They must be collected at the venue at the time of the event, and they are valid only for that date and location. All sales are final, with no refunds or returns.

There's no strict dress code, but you're encouraged to embrace the spirit of Middle-earth: dress as your favorite character or let the magic of the films inspire your look.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.