Candlelight: Tribute to Fleetwood Mac

Age recommendation: The experience is recommended for those who are 8+. To preserve the experience, disruptive behaviour may result in being asked to step outside. Anyone under the age of 16 must be accompanied by an adult.

You can find your ticket in the “Tickets” section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID.

No refunds are allowed unless a flexible cancelation ticket has been purchased (see below). Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please contact us here directly to change your ticket.

A flexible cancelation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

You can cancel your flexible cancelation ticket if you contact us requesting it up to 48 hours before the experience starts. Please note that the ticket becomes non-refundable if it is transferred to another user.

No documentation is need to claim your refund or exchange.

If you used a credit card or PayPal account to make the purchase, you will be credited the total amount of the ticket price back to your account. Keep in mind that the money could take 10+ days to appear on your statement. If you bought your ticket(s) using a voucher, you’ll find a new voucher in the “Vouchers” section of the app. Keep in mind this voucher is different from your Fever Club Wallet.

You'll receive a refund for the entire ticket price, with the exception of the 10% fee paid for the flexible ticket option.

You will receive a voucher for the same value as your purchase as soon as you request for it. You can use this voucher to go back to the experience and buy a new date and/or time.

If you opt for an exchange voucher, you can only use this voucher to go back and purchase the same experience.

Please contact us here to get your ticket refunded.

Betty Andrews Recital Hall

Room 11-150, 11110 104 Avenue NW, MacEwan University, Edmonton, AB T5K 1M9

Drinks for purchase will be available before and after the performance, but are not permitted in the theater.

Animals are not allowed, except for service animals.

This venue is accessible in Zone B for anyone with limited mobility.

This package offers a unique photo experience, exclusively available to guests who purchase it. You'll have the opportunity to have your photo taken in a specially designated area we've set up. As a souvenir, you'll receive a printed picture in a polaroid style. Each purchase offers 1 instant picture.

Photos can be purchased at the venue, provided we haven't reached the sold-out threshold. Customers who purchase the photo opportunity via the website when they purchase their concert tickets enjoy priority over those who make on-site purchases. On-site purchases are limited to credit card transactions only – no cash will be accepted.

Your photo will be taken prior to the event, and the photo experience will conclude 10 minutes before the concert starts. Please ensure you arrive at least 30 minutes prior to the beginning of the concert to allow us sufficient time to take your photo.

You will have the opportunity to choose your picture before it is printed. Our staff will be responsible for printing them during the concert, allowing you to collect your pictures at the exit afterward. Please ensure, before leaving, that you have your physical pictures with you, as we will be unable to retain any pictures for you. In the event that a user forgets about the experience and leaves without taking their pictures, we regret that we won't be able to provide a refund or reschedule the opportunity

The venue staff will provide explanations about the photo experience once you are inside the venue where it is located. Additionally, announcements will be made to ensure that attendees do not forget about this special experience. Please do not hesitate to approach any of our staff members if you have any questions.

You will have a QR code emailed to you; this will be in a separate email from your concert ticket confirmation. Please have your QR code validated by the photographer at the venue in order for us to take your picture.

Refunds are not permitted unless the photo opportunity is canceled for internal reasons. In such an event, you will receive a refund for the purchased photo opportunity.

Please, make sure to arrive at least 30 minutes prior to the start of the concert to make sure that we have time to take your photo as the photo experience closes 10 minutes before the concert starts. In the meantime, please make sure to consult our Frequently Asked Questions document, which contains all the necessary information about the photo experience.

For everyone's safety, the candles are LED: they recreate the glow of a flame without real fire, so they don't burn and pose no risk.

Please keep your phone on silent throughout the performance. Photos and videos are only allowed when the musicians say so, and always without flash.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.

Seats are not numbered: they are assigned on arrival, first come first served, within the zone you purchased. To sit together, your whole group needs to arrive at the same time with tickets for the same zone.