Ballet of Lights: Cinderella in a Sparkling Show

Entry is possible 45 minutes before the show starts. However, we recommend arriving at least 30 minutes before the show starts.

Arriving by bike: VRNnextbike station right in front of the Congressforum; Arriving by public transport: Bus lines: 465, 466, 468, 4965, 4966; Nearest stops: “Goethestraße” and “CongressForum”; Train lines: S6, RE4, RE14, RB35, RB45; Nearest station: Frankenthal Hauptbahnhof (approx. 650 m walk)

Yes, several parking options are available right at the Congressforum Frankenthal: P7 Congressforum: Directly at the venue, 300 parking spaces including an underground car park and EV charging stations (Type 2, 22 kW; CCS, 75 kW); Entrance: Mina-Karcher-Platz 9, 67227 Frankenthal; P6 Jahnplatz: Opposite the Congressforum, on the left-hand side; Entrance: Jahnplatz 5, 67227 Frankenthal; More information: Congressforum Frankenthal website. Please use these parking options and avoid parking in the surrounding residential streets, as the public order office carries out increased checks there. However, we recommend travelling by public transport.

Photography without flash is permitted during the show, but filming is not. However, for the best possible experience for you and all other guests, we recommend only taking photos at the end during the bows, so that everyone can enjoy the performance undisturbed.

Pets are not allowed, except for service animals. If you will be accompanied by a service animal, please contact us with your ticket order number (ticket ID) and use the subject line “Bringing a service animal”.

Yes, the venue is accessible for people with reduced mobility.

Yes, restrooms are available. If you have any questions, feel free to ask our staff on site.

No, no strobe lights are used in this show.

The following ticket types are available: Zone A, Zone B, Zone C, Zone C (Rollstuhlplatz). Seats are allocated on a first-come, first-served basis within each zone.

Tickets cannot be purchased at the venue. All tickets must be purchased through the Fever app or the website (www.feverup.com) before attending the event.

Yes, guests who need support throughout the experience can request a free ticket for their carer. Please purchase your own ticket first and then contact us with your ticket order number (ticket ID) and the subject line “Free ticket for carers”.

Yes, you can transfer your ticket free of charge. To do so, click on “Transfer tickets” in the Fever app. If you need help, please contact us with your ticket order number (ticket ID).

No, your ticket is validated contactlessly in the Fever app, so there is no need to print it.

You can find your ticket with the QR code in the Fever app in the “Tickets” section. If you haven't installed the app yet, you can download it from the Apple Store or Google Play. Make sure you log in with the account you used to purchase your ticket. If you can't find your ticket, please contact us with your ticket order number (ticket ID).

Yes, this show is for ages 5+. Children under 16 must be accompanied by an adult.

Entry after the start is not possible. To ensure the best possible experience for all guests present, we ask that you arrive on time.

Subject to availability, date and/or time changes are possible up to 48 hours before the start of the experience. In that case, if you have any further questions, please contact us with your ticket order number (ticket ID). Unfortunately, refunds are not possible. You can find more information in our T&Cs.