Candlelight: Tribute to Fleetwood Mac

For the safety of attendees, all candles are flameless.

Please arrive at least 30 minutes before the concert starts in order to be assigned a seat within your purchased zone. The concert begins on time, and the audience must already be seated beforehand. If you arrive late, to respect the musicians' performance and the experience of the audience, you will not be allowed to enter the show.

Your phone must be on silent mode during the entire performance. Photos and videos can only be taken during the final piece and without flash, as indicated by our musicians.

Out of respect for the musicians and the audience, you will not be able to leave your seat except in the case of an emergency.

Tickets are not sold on site; they can only be purchased in the Fever app or on the Fever website.

Yes, you can transfer your tickets to anyone for free: just tap "Transfer Tickets" on your ticket in the Fever app. Please contact us if you need additional help, and include your ticket order number.

This experience allows date changes up to 48 hours in advance. To make the change, please contact us and include the ticket ID associated with your purchase. You can also check whether this option is available on your ticket in the "Tickets" section of the Fever app, where, if enabled, the "Change date and/or time" button will appear; follow the steps shown to change the date and/or time of your ticket. No refunds are permitted under any circumstances, except with the Flexible Cancellation option described below. For more information, see our terms and conditions.

A Flexible Cancellation ticket allows you to ask for a refund or exchange your ticket in case you decide not to attend the experience.

Up to 48 hours before the experience starts. The ticket becomes non-refundable if it is transferred.

No documentation is needed.

If you paid by credit card or PayPal, the refund can take 10 days or more to appear on your statement. If you paid with a voucher, you will receive a new voucher in the app.

Yes, except for the 10% Flexible Cancellation fee.

A voucher for the same value is issued immediately, and you can use it on the same experience.

You can request it through Fever's help center: https://fever.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001032452

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant or support worker. Please contact us, and we will provide you with a voucher that you can use to get your free carer ticket in the Fever app (based on availability).

You can find your ticket in the "Tickets" section of the Fever app (available on the Apple App Store and Google Play). Please remember to log in with the same login method you used to make the purchase. You will also find your QR code in your purchase confirmation email.

The event is held at The Cleveland Museum of Art - Gartner Audiorium, 11150 East Blvd, Cleveland, OH 44106.

We recommend driving to the venue or using a rideshare service.

No, there won't be food or beverages for purchase at this event.

No pets are allowed at this event's location, though service animals are welcome.

Yes, the venue is accessible, with the exception of the Balcony. Zone C is not accessible.

There is a paid parking garage on-site at the Cleveland Museum of Art, accessible from Jeptha Drive. Additional parking is available in nearby lots and along surrounding streets; please follow posted parking regulations.

There is no dress code. We recommend dressing comfortably, in clothes suited to the season.