Candlelight Photo
Include a snapshot of yourself or your group in a candlelit setting. Save 20% when you buy online.
Fever exclusive
From
€17.50In short About the concert
Celebrate the most wonderful time of the year with a collection of beloved Christmas songs. From timeless carols to festive favourites, experience holiday classics with the people you love in a cozy, candlelit concert.
This concert experience is a tribute. It is not associated with, endorsed by or sponsored by the artist, their heirs or their official representatives.
Programme: Corelli's Christmas Concerto, Angels We Have Heard on High, O Holy Night, Joy to the World, The Little Drummer Boy, Vivaldi's Winter, Adeste Fideles and more.
Performers: String Quartet - Tizona Quartet.
Experience highlights Why you'll love it
Christmas classics, beautifully reimagined
Enjoy a selection of cherished holiday melodies, from traditional favourites to seasonal songs that capture the spirit of Christmas!
Surrounded by a thousand candles
Only candles illuminate the room, creating a breathtaking atmosphere that makes every Candlelight concert unforgettable.
An extraordinary setting
Experience this unique concert in a stunning candlelit setting.
Gallery
On the day How it works
Arrive early
Doors open before the concert and close shortly before it starts. Late entry is not permitted, so we recommend arriving early.
Find your seat
Seats are assigned on arrival, on a first-come basis within the zone of the ticket you purchased.
Let the music take over
60 minutes of live music by candlelight.
Reviews What guests are saying
4.9/5
based on 21 reviews
Luana
dec 2025
Maravillosas experiencia!
Diego R.
dec 2025
Unas experiencia increible , entorno inmejorable , el cuarteto de musica profesionalisimo , conectando con los espectadores . Fue una velada para volver a repetir sin dudarlo
Sonia R.
dec 2025
Precioso. Un concierto a las luz de las velas que merece mucho la pena.
Iván M.
dec 2025
Maravilloso en todos los aspectos,una maravilla visual Pero sobretodo un placer para los oídos,el cuarteto es de lo mejor que se puede escuchar
Elena B.
dec 2025
No ,ha estado super bien
About the venueHotel NH Collection Palacio de Burgos
The NH Collection Palacio de Burgos is a historic and elegant place in the city center, near the cathedral and the Arlanzón River. With its blend of history and modern design, it is perfect for couples and business or leisure trips, offering stylish rooms, a sauna, and a gym.
Address
Calle Merced, 13, Burgos, 09002
Parking
No on-site parking available.
Accessibility
This venue is wheelchair accessible.
FAQs Frequently asked questions
How does seating assignment and zoning work?
We have various areas priced according to visibility and closeness to the stage. Our staff will seat you as you arrive at Hotel NH Collection Palacio de Burgos, strictly following the order of arrival and the zone of your ticket.
Can we sit together if we're a group?
Of course, it's totally possible to sit together. To do this, you need to arrive at the same time and have tickets in the same category. We recommend coming at least half an hour before the show to make it easier for the team to assign your seats.
Can tickets be bought at the Hotel NH Collection Palacio de Burgos box office?
No, you won't be able to get your tickets at the physical box office or at the entrance to Hotel NH Collection Palacio de Burgos. To secure your spot, you must purchase your tickets through the Fever app or official website.
What time should I arrive? Is there a late entry policy?
We advise arriving about 30 minutes before the start to find your spot without rush. Access will close 5 minutes before the scheduled time; if you arrive late, we're sorry but you won't be allowed in out of respect for the artists and other attendees.
Will there be food and drink service at Hotel NH Collection Palacio de Burgos?
Unfortunately, there will be no food or drink available for sale at this event.
What temperature should I expect at the concert? What clothes should I wear?
The historic spaces where the events take place can have temperature variations depending on the date. We advise dressing in clothes suitable for the season so you can enjoy the concert with the utmost comfort.
Is there a dress code for Candlelight concerts?
No need to dress up; the vibe is casual and relaxed. The main thing is that you wear a comfortable outfit to fully enjoy the candlelight experience.
How long does the experience last?
The Candlelight: Christmas Classics in Burgos lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.
Can I leave the venue during the performance?
Remember that, to avoid interrupting the show and those around you, you should remain in your seat throughout the concert unless an emergency occurs.
Are real candles used in Candlelight concerts? Are they flammable?
For your safety, the concert's candles operate with LED bulbs. They mimic the light of a flame perfectly without needing real fire, so they don't burn or pose any risk.
Is taking photos or recording videos allowed? Can I use my phone during the performance?
We appreciate you silencing your phone before the show. Recordings and photos without flash are reserved only for the last song of the performance, as communicated by the artists themselves.
Where can I find my tickets for Candlelight: Christmas Classics in Burgos?
You can find them in the "Tickets" section of the Fever app (available on Google Play and Apple App Store) using the same account as the purchase, or in your purchase confirmation email along with your access QR code. There's no need to print your tickets as they are completely digital.
Can I transfer or send my tickets to another person?
Of course! Passing your tickets to someone else is totally free. Just open the Fever app, find your tickets, and tap "Transfer tickets." If you have any questions or need a hand, contact us with the booking details and don't forget to include your ticket number.
Can tickets for Candlelight: Christmas Classics be gifted?
Of course! You have two options: buy a Candlelight Gift Card so the person can choose the concert and date they like best, or if you've already purchased a specific ticket, simply send it to them using the "Transfer Tickets" function in our app.
What is the cancellation and refund policy?
You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.
What is "Candlelight Photo"?
This package offers a unique photography experience, available exclusively to customers who purchase it. You'll enjoy a personalized photo session in our specially designated area at Hotel NH Collection Palacio de Burgos and receive an instant Polaroid-style print as a souvenir.
Can I buy "Candlelight Photo" photos at Hotel NH Collection Palacio de Burgos?
Yes! You can buy your photo pack directly at Hotel NH Collection Palacio de Burgos as long as it hasn't sold out. Keep in mind that if you get it in advance online, you'll have priority access, and only card payments are accepted at the venue, not cash.
When should I arrive to have my photo taken?
We recommend arriving at least 30 minutes early so there's enough time to take your photo. The photo session takes place before the show and ends 10 minutes before it starts.
When will I receive the photo?
You can select your favorite photo before it's printed. Our team will print it while you enjoy the concert, and you can pick it up at the exit. Make sure to collect your photo before leaving, as we cannot keep it for later.
Where do I have to go to have my photo taken?
The photo spot is inside Hotel NH Collection Palacio de Burgos, and our staff will guide you there. If you have any questions, they'll be happy to assist you.
What does the "Pack of 3 candles" include? Are they real?
This special pack contains 3 decorative LED candles that simulate the glow and cozy ambiance of real light. They are the perfect alternative for adding warmth to your home in a clean and safe way.
What is the "Pack of 3 candles" pickup and return policy?
The pickup of your online purchases is handled directly at the venue on the day of the show. Returns and refunds of the "Pack of 3 candles" are not accepted as it is strictly associated with the date and location of the concert.
Are pets or animals allowed in Hotel NH Collection Palacio de Burgos? What about service animals?
We're sorry, but pets are not allowed in the venue. Of course, assistance dogs are exempt from this rule and can accompany you.
Do you offer free tickets for caregivers or assistants of people with disabilities?
Yes, we offer a free pass for any attendee who needs assistance. Contact us with the necessary documentation, and we'll make sure everything is ready for you.
Is Hotel NH Collection Palacio de Burgos accessible for people with reduced mobility (PRM)?
Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.
Is there parking available at Hotel NH Collection Palacio de Burgos?
Unfortunately, there is no parking available for attendees, so we recommend using public transportation.
Links of interest
Need help?
Contact Support here.
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