The Jazz Room: A Journey to the Heart of New Orleans

The Jazz Room is a one-of-a-kind concert experience consisting of a mix of carefully chosen classics and spontaneous improvisation. As you indulge in a curated drink list, you'll be transported on a musical journey through the rich and dynamic history of jazz.

Approximately 1 hour.

Burnside Ballroom, 401 Greenhill Rd, Tusmore SA 5065. This experience takes place at an indoor venue.

Doors will open 45 minutes before the experience begins, giving you plenty of time to enjoy food and beverage service. No late entry is permitted.

No, seats are not numbered. Seating is on a first-come, first-served basis within each zone.

Yes — there is an on-site bar from which you can purchase beverages before and during the experience, and bar food is also available. Food or beverages purchased elsewhere are not permitted at the venue.

No, there will not be any strobe lights.

Yes — the venue is wheelchair accessible, with wheelchair zones available in Zone A only. For any accessibility needs or special requests, please email ssi.anz@feverup.com.

Yes, this event is 18+. Valid ID is required at the venue.

No, there is no parking available on-site.

No pets or animals are allowed.

No smoking or vaping is allowed inside the venue.

Yes, there is air conditioning at the venue.

No, there is no cloakroom available on-site.

Yes, guests are welcome to take photos and/or record the experience.

Yes, there are toilets available on-site — please ask our staff for directions.

Tickets are available on the Fever App (iOS and Android) or on the Fever website. Tickets are not available for purchase at the venue.

No — you only need to show your Fever ticket in the app or your confirmation email upon arrival at the venue.

Yes — you can select a group ticket on the event page when making your booking. For private or large group sessions (30+ people), please use the Groups & Private link in the Practical info section.

Your QR code ticket is in the Fever app under the Tickets section. Make sure you're logged into the same account you used to purchase. If you still can't find it, contact Fever support.

Guests requiring assistance are entitled to one free pass for their personal assistant or support worker. Contact Fever support to receive a voucher for a free carer ticket, then redeem it in the app. Both tickets must be shown at entry.

No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and are based on availability. Contact Fever support to request an exchange.

Yes — you can transfer your tickets to anyone for free. Tap "Transfer Tickets" on your ticket in the Fever App. Contact support if you need help, and include your order number.