Candlelight: Queen vs ABBA

The Candlelight: Queen vs ABBA in Valencia lasts around 60 minutes. Doors open 45 minutes before, so you can arrive and settle in comfortably.

For your safety, the concert's candles operate with LED bulbs. They mimic the light of a flame perfectly without needing real fire, so they don't burn or pose any risk.

Temperature in historic venues can fluctuate depending on the day. Although we always aim for the perfect ambiance, we advise you to bring an extra layer or wear clothes suitable for the season so all you have to do is enjoy the music.

No, you won't be able to get your tickets at the physical box office or at the entrance to The Westin Valencia. To secure your spot, you must purchase your tickets through the Fever app or official website.

Tickets are divided into sections with rates that change based on location and visibility. Once you're at The Westin Valencia, our team will assign you a seat on a first-come, first-served basis within the category you booked.

Sure! You can share seats in the same row. The only important thing is that you arrive simultaneously and that your tickets are for the same section. We recommend coming 30 minutes early; our team will do everything possible to seat you together!

You can find your ticket in the "Tickets" section of the Fever app (available on Apple App Store or Google Play). Remember to log in with the same account you used to make the purchase. You'll also find your QR code in the purchase confirmation email. Your tickets are digital, and you don't need to print them.

Absolutely! You can transfer your tickets free of charge from the Fever app by clicking on the "Transfer tickets" button. If you need support, contact us with the reference number of your ticket.

You can change the date of your ticket up to 24 hours before the event from the "Tickets" section of the Fever app. If the option is available, the "Change date/time" button will appear, and you can follow the instructions. If the option doesn't appear, contact us with your ticket ID, which can be found in the confirmation email or the Fever app. Note that refunds are not accepted, although some events offer a flexible cancellation add-on with an alternative policy. For more information, see our Terms and Conditions.

We recommend arriving about 30 minutes before the concert starts so you can settle in comfortably. The doors will close 5 minutes before the start, and once the show begins, late entry will not be allowed to avoid interrupting the musicians and other attendees.

We recommend arriving at least 30 minutes early so there's enough time to take your photo. The photo session takes place before the show and ends 10 minutes before it starts.

You'll be guided to the photo area right after you enter The Westin Valencia. If you need help, just ask our staff, and they'll point you in the right direction.

Of course, it's totally possible to get a free pass for your assistant or caregiver. Just contact us with a quick message and we'll sort everything out as soon as we can.

Yes, the event takes place in an accessible venue with entrances adapted for wheelchair users and people with reduced mobility.