Candlelight: The Best of Ludovico Einaudi

Subject to availability, you can change your date and/or time up to 24 hours before the experience starts — just contact us with your ticket ID. Refunds aren't available under any other circumstances (check our terms and conditions). If your ticket is eligible for Flexible Cancellation, you can request a full refund by contacting us up to 48 hours before the experience; no supporting documents are needed, but the ticket becomes non-refundable once it's transferred to someone else.

Yes, you can transfer your ticket to any other Fever account at no extra cost. Just tap "Transfer tickets" on your ticket in the Fever app. If you need help, contact us with your ticket ID.

No, there's nothing to print. Just show your Fever ticket from your phone at the venue, or use the QR code from your confirmation email.

In the Festsaal (ceremonial hall) of the Erbdrostenhof, an indoor historic venue at Salzstraße 38, 48143 Münster.

The concert lasts 60 minutes with no intermission. Doors open 30 minutes before the start; arrive by then to get seated in your purchased zone. The concert starts on time and, out of respect for the musicians and other guests, late arrivals cannot be admitted.

The Erbdrostenhof is in Münster's city centre, less than a 10-minute walk from the main train station (Hauptbahnhof), and under 5 minutes on foot from the "Prinzipalmarkt" and "Eisenbahnstrasse" bus stops. It's also an easy cycle ride.

Car parking is very limited in the city centre, and Salzstraße itself is closed to private cars. We recommend arriving by bus, train or bike.

There's no food or drink available inside the Erbdrostenhof itself, but you'll find bars, cafés and restaurants on the same street. Eating or drinking inside the Festsaal isn't allowed.

Pets aren't allowed, with the exception of service animals — please fill out this form in advance if a service animal will be accompanying you.

Unfortunately, this venue is not wheelchair accessible.

Following the musicians' request, photos and videos are only allowed during the final piece, and without flash.

Because the venue is a historic building, guests are asked not to bring coats, jackets or large bags/backpacks into the hall. These can be left at the (unattended) cloakroom on site.

No — for guests' safety, all the candles used are flameless.

If weather conditions affect your experience in any way (e.g. a venue change or postponement), we'll always notify you in advance by email.

Yes — if you arrive together and hold tickets for the same zone, we'll do our best to seat you together. We recommend arriving early.